Department Office Assistant Scheduler

Health First; Palm Bay (FL); On-site; USD 21,000 - 26,000; Full time

Job summary

Health First is seeking a Department Office Assistant Scheduler to coordinate radiology scheduling and handle administrative tasks. The role includes maintaining records, assisting patients and staff, and ensuring a smooth workflow in compliance with Health First policies.

Responsibilities include processing schedules, communicating changes to departments and physician offices, and performing light data entry and document maintenance.

Qualifications

• Education: High School Diploma or equivalent.
• No formal work experience required.
• CPR/AED certification within 30 days of start date is required.
• Typing, basic computer skills, and medical terminology knowledge are essential.

Responsibilities

• Coordinate scheduling for radiology department and daily shifts.
• Maintain records and assist with patient or staff inquiries.
• Ensure efficient workflow and adherence to Health First policies.
• Data entry into reports and database maintenance as needed.
• Communicate schedule changes to departments and physician offices.

Skills

Typing

Medical terminology

Time management

Customer service

Office software

Education

High School Diploma

Associate’s degree (preferred)

Tools

Computer

Copy machine

Fax machine

Job description

Position Summary

The Department Office Assistant Scheduler coordinates scheduling and administrative tasks to support radiology departmental operations. The Department Office Assistant Scheduler manages appointment scheduling, maintains records, assists with patient or staff inquiries, and ensures a efficient workflow while adhering to Health First policies, and procedures.

Primary Accountabilities

• Processes and maintains all schedules for area of responsibility, runs schedules daily, and sends to appropriate departments and individuals in a timely manner.
• Communicates and documents accurate data to other departments and external physician offices as required, regarding schedule changes.
• Communicates effectively with customers (patients, LP, other Health First associates, the public, etc.) always using excellent customer relations skills.
• Occasionally assists with data entry into reports, creation and maintaining databases, spreadsheets, and other documents using a variety of software applications.
• Maintains a safe environment for patients/customers, team members and yourself.
• Follows all Federal, State and Regional healthcare regulations and adhere to the Joint Commission.
• Maintains flexibility, adapts to changes in workflow processes and the needs of the Health First organization based upon fluctuations in patient volume.

Minimum Qualifications

• Education: High School Diploma or equivalent.
• Work Experience: None
• Licensure: None
• Certification: American Heart Association (AHA) HeartSaver CPR & AED Program completion card within thirty (30) days of start date and maintained.
• Skills/Knowledge/Abilities:
• Typing skills required.
• Knowledge of Medical Terminology.
• Ability to use or operate computer, copy machine, and fax machine.
• Demonstrates effective time management and critical thinking skills.
• Able to work effectively and efficiently in a stressful work environment.

Preferred Qualifications

• Education: Associate’s degree in relevant field.
• Work Experience:
• One (1) years of experience as administrative professional in a office, customer service, or patient care.
• One (1) year of experience in Healthcare environment or clerical role.
• Certification:
• Certified Administrative Professional.
• American Heart Association Basic Life Support (AHA BLS) Healthcare Provider Completion Card prior to start date.
• Skills/Knowledge/Abilities: Basic computer skills.

Physical Requirements

• Majority of time involves sitting or standing; occasional walking, bending, and stooping.
• Long periods of computer time or at workstation.
• Light work that may include lifting or moving objects up to 20 pounds with or without assistance.
• May be exposed to inside environments with varied temperatures, air quality, lighting and/or low to moderate noise.
• Communicating with others to exchange information.
• Visual acuity and hand-eye coordination to perform tasks.
• Workspace may vary from open to confined.
• May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle.

About Health First

At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve.

Schedule: Full-Time
Shift Times: days
Paygrade: 23