Department of Aging Caregiver Program Specialist - Non-Merit
Baltimore County
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Job summary
Baltimore County is seeking a part-time Caregiver Program Specialist for the Department of Aging to provide caregiver consultations and lead support groups. This role involves outreach, information/referral services, and coordination of stipend applications.
The position supports family caregivers of older adults and individuals with disabilities, including delivering presentations virtually and in-person. Join a team committed to community service and impact.
Qualifications
- Graduation from an accredited college or university with an AA degree in Communications Studies, Social Science, Gerontology, Behavioral Science, Human Services, or related field.
- At least one year of experience providing consultations or working directly with the public in human services or community program setting.
- Relevant experience working with caregivers, older adults, or community service programs may be substituted on a year-for-year basis for up to two years of the required education.
Responsibilities
- Provides telephone consultation and completes intakes.
- Provides assessment, information, and referral in person and by telephone.
- Writes letters based on the consultation, sends them to the caregiver, and uploads them to Wellsky.
- Helps with application for stipend process.
- Co-facilitates Caregiver Resource Sessions virtually and in person.
- Leads or co-leads monthly support group for caregivers.
- Records monthly client and outreach statistics.
- Assists with the implementation of caregiver conferences and Expo.
- Prepares and vends table at outreach events.
Skills
Education
Tools
Job description
Regular Schedule: 28 hours per week.
This position is supported by grant funding and will remain active as long as funds are available.
A vacancy exists in the Community Services Caregivers Program at the Department of Aging.
Non-Merit positions are not classified within the Baltimore County Government Classification and Compensation Plan.
A list of eligible applicants will be established based on the examination as outlined below.
Current and future vacancies occurring within this class may be filled from the list of eligible applicants.
List all promotions and changes in job duties due to reclassification as separate work experience on your application. Applicants must include the dates of the promotions and reclassifications.
Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.
You MUST attach your transcript(s) or license(s) to your application.
Failure to submit proof of licenses, certifications, and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.
The Baltimore County Department of Aging Caregivers Program supports and educates family caregivers of older adults, older adults who provide primary care for children under 18, and adults ages 18-59 with disabilities. This position will primarily provide consultations to caregivers, but will also lead support groups and participate in community outreach with table support.
- Provides telephone consultation and completes intakes
- Provides assessment, information, and referral in person and by telephone
- Writes letters based on the consultation, sends them to the caregiver, and uploads them to Wellsky
- Helps with application for stipend process
- Co-facilitates Caregiver Resource Sessions virtually and in person
- Leads or co-leads monthly support group for caregivers
- Participates in special projects and new initiatives
- Records monthly client and outreach statistics
- Assists with the implementation of caregiver conferences and Expo
- Prepares and vends table at outreach events
- Experience in interpreting and disseminating resource information.
- Knowledge of resources for older adults and/or individuals with disabilities.
- Experience working directly with older adults and/or persons with disabilities.
- Knowledge of caregiving, whether personal or professional.
- Experience delivering presentations, in-person and on virtual platforms.
- Strong computer skills and proficiency with Office 365, MS Word, Excel
- Database management
- Experience with meeting platforms; Webex, Zoom or Teams
- Email and Internet search proficiency
- Laptop: knowledge of setup, troubleshooting, and usage of equipment
- Communication skills: polite customer service over the phone and in person
- Writing Skills: creating business letters, writing brief articles, documenting client contact
- Effective time management and organizational skills
- Knowledge of available resources for older adults and caregiving families
- Ability to provide presentations on a virtual platform
- Effective presentation skills to large groups
- Ability to work an occasional Saturday and some evenings
(NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for this position.)
Graduation from an accredited college or university with an Associate in Arts (AA) degree in Communications Studies, Social Science, Gerontology, Behavioral Science, Human Services, or a related field.
At least one year of experience providing consultations or working directly with the public in human services or community program setting.
Relevant experience working with caregivers, older adults, or community service programs may be substituted on a year-for-year basis for up to two years of the required education.
A valid driver's license equivalent to a noncommercial, class C Maryland driver's license is required at the time of appointment.
Applicants must submit proof of licenses, certifications, and education beyond high school to meet the required and preferred qualifications for the position. Diplomas or transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable.
Submit proof of licenses, certifications, and/or education with each application.
Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalency documentation from World Education Services, Inc. (www.WES.org)
Mail or deliver documents to
ATTN: Community Services- Caregiver Program Specialist
Office of Human Resources
Baltimore County Government
308 Allegheny Ave.
Towson, MD 21204
You MUST attach your transcript(s) or license(s) to your application.
Applicants will be qualified based on an evaluation of their training and experience, as stated in their application, including answers to the supplemental questions. Applicants must clearly and completely state the dates and duties of their past and present experience for evaluation purposes.
This position is essentially sedentary with occasional walking, lifting, carrying materials, or other restricted physical activities. The position requires traveling between work sites.
Applicants selected for an appointment to a position in Baltimore County must successfully complete a physical examination and drug screen and an employment background investigation, including, but not limited to, a criminal background, education, and fingerprint check.
Baltimore County General Government offers the following benefits to part-time, non-merit or non-classified employees. New employees are eligible for benefits upon hire, unless noted otherwise.
Baltimore County is an equal opportunity employer and encourages minority, female and disabled applicants.
All Baltimore County offices are smoke free.
Baltimore County provides a drug free workplace. Prospective employees are required to submit to urinalysis drug testing as part of the pre-employment physical examination.
Our Employee Assistance Program provides confidential and professional assessment and referral assistance for employees and eligible dependents in the household who are experiencing personal problems that may be affecting work performance, job satisfaction, or overall quality of life.
- Health Insurance benefits elected become effective the first day of the month following the date of hire if the employee has completed online enrollment prior to that date. New employees must enroll within thirty (30) calendar days of hire.
- Plans offered include:
- Medical, Prescription, Dental and Vision insurance.
- Opportunity to set aside pre-tax dollars, through payroll deduction, for eligible unreimbursed medical care expenses and/or dependent care costs.
- In order to qualify for life insurance benefits, part-time employees must be scheduled for four (4) full work days plus two (2) hours each week.
- Employees may elect basic term life insurance for themselves equal to one time the employee's annual salary, rounded to the next higher $1,000. Employees contribute a portion of the premium through monthly payroll deductions. The County also offers an Additional/Employee paid Life Insurance plan with coverage up to $100,000.
Employees are required to participate in the Baltimore County Employees' Retirement System, with very limited exceptions.
- Sick Leave - Monthly sick leave earnings prorated based on the number of hours worked per week. No maximum on accrual. Accrued balance can be applied toward service credit at retirement.
- Vacation Leave - Monthly vacation leave earnings prorated based on the number of hours worked per week. Earnings increase after five, ten and fifteen years of service generally.
- Holidays - Part-time 30 to 39 hour non-merit or non-classified employees will generally be paid for ten holidays per calendar year. Other part-time, non-merit or non-classified employees working 29 hours per week or less will receive two paid holidays per calendar year. These holidays are the Christmas holiday and the Independence Day holiday.
- Bereavement Leave
- Jury Leave
- Military Leave
Membership in Baltimore County Employees Federal Credit Union offers a full range of savings programs, loans, checking, direct deposit, payroll deduction, savings bonds, and other financial services.
Payroll through direct deposit to the financial institution selected by employee is required.
Nationwide Retirement Solutions offers a 457 retirement plan allowing for payroll contributions of tax deferred dollars to investment options of your choice.
This is only a summary of benefits and policies in Baltimore County. Any benefit or policy may be changed at any time at the discretion of the administration. This summary does not constitute an express or implied contract, nor does it constitute a guarantee that your employment relationship will continue for any specified period of time or end only under certain conditions.
01 The purpose of the supplemental questions listed below is to further evaluate your experience and education to determine your
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