Senior Affairs Associate I - Caregiver Education Specialist
Baltimore County
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Job summary
Baltimore County Department of Aging seeks a Caregiver Education Specialist for the Caregiver Support Program in Towson. This grant-funded, full-time role focuses on outreach, education, and support for caregivers of older adults and grandparents raising children.
The position involves coordinating trainings, topics, and speakers; managing communications and newsletters; and overseeing caregiver resources and data in WellSky. Weekend/evening availability is required.
Qualifications
- Bachelor's degree in gerontology, recreation, education, health, business/public administration, marketing, nursing, accounting, or social/behavioral science.
- Experience providing services to older adults may substitute for education up to 4 years.
- Preferred: experience with older adults, disabilities, or family caregivers.
- Preferred: experience creating and delivering presentations.
- Preferred: experience interpreting and disseminating resource information.
Responsibilities
- Develops and provides outreach and education to caregivers of older adults and older adults caring for children.
- Identifies topics and speakers for events.
- Provides support and oversight to trainings.
- Writes educational newsletters, blogs, and social media posts on caregiving topics.
- Co-facilitates Caregiver Resource Sessions and seminars at various locations, in-person and virtual.
- Oversees the Trualta webpage for caregiver training and authorizes access for participating caregivers.
- Assists in developing and implementing the two annual BCDA Family Caregivers Conferences.
- Tracks participation data for educational events and enters data into the WellSky database.
Skills
Education
Tools
Job description
A vacancy exists in the Department of Aging's Caregiver Support Program for a Caregiver Education Specialist.
Pay Schedule I, Grade 26, Regular Schedule: 35 hours per week.
This is a grant-funded position.
The Baltimore County Department of Aging (BCDA) offers a free Caregiver Support Program to help family members caring for county adults over age 60 or grandparents (age 55+) providing primary care for children. Services include respite care, e-learning platforms, and specialized consultations.
This job announcement may close at any time with little or no notice.
A list of eligible applicants will be established based on the examination as outlined below.
Current and future vacancies occurring in this class may be filled from the list of eligible applicants.
List all promotions and changes in job duties due to reclassification as separate work experiences on your application. Applicants must include the dates of the promotions and reclassifications.
Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.
You must attach your transcript(s)/degree(s) and professional license(s)/certification(s) to your application. Unofficial copies are acceptable.
Failure to submit proof of professional licenses, certifications, and Education will result in your application not being considered. Proof of professional licenses, certifications and/or Education must be submitted with each application.
- Develops and provides outreach and education to caregivers of older adults and older adults caring for children
- Identifies topics and speakers for the various events
- Provides support and oversight to trainings
- Writes educational newsletter articles, blogs, and social media posts on caregiving topics
- Co-facilitates Caregiver Resource Sessions and Caregiver Network seminars at various in-person locations and virtually
- Provides oversight to the Trualta webpage for caregiver training and authorizes access for participating caregivers
- Assists in the development and implementation of the two annual BCDA Family Caregivers Conferences
- Tracks participation data for educational events and accurately enters data into the Wellsky database
- Provides backup assistance for telephone consultations and intakes for the Caregiver Support Program
- Participates in special projects and new initiatives
Performs other duties as assigned.
NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for this position. This may not include all of the essential job functions of this position. This position may not be required to perform all of the listed essential job duties.
Graduation from an accredited college or university with a bachelor's degree in gerontology, recreation, education, health, business administration, public administration, marketing, public relations, nursing specialty, accounting, or a social or behavioral science.
Experience providing services to older adults may be substituted on a year-for-year basis, up to a maximum of 4 years, for the required education.
- Experience working directly with older adults, persons with disabilities, or family caregivers
- Experience in interpreting and disseminating resource information
- Experience creating and delivering presentations, in-person and on virtual platforms
- Knowledge of available resources for older adults and caregiving families
- Knowledge of: Microsoft Word, Outlook, and PowerPoint
- Knowledge of database operations and data entry
- Knowledge of the proper use of a laptop and projector, and the ability to set up and troubleshoot problems
- Skill in writing emails, business letters, articles, social media posts, and communications flyers for the public and professional audiences
- Skill in professional customer service over the phone and in person
- Skill in developing presentations
- Skill in public speaking in person and on virtual platforms
- Effective time management and organizational skills
- Ability to work an occasional weekend and evening hours
Possession of a valid driver's license equivalent to a Non-Commercial, Class C Maryland driver's license is required at the time of appointment.
Applicants are required to submit proof of professional licenses, certifications, and education to meet the position's required and preferred qualifications. Diplomas or transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable.
Proof of professional licenses, certifications and/or education must be submitted with each application.
Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (www.WES.org)
Mail or deliver documents to
ATTN: Senior Affairs Associate I - Caregiver Education Specialist
Office of Human Resources
Baltimore County Government
308 Allegheny Ave.
Towson, MD 21204
You must attach your transcript(s)/degree(s) and professional license(s)/certification(s) to your application. Unofficial copies are acceptable.
Applicants will be qualified based on an evaluation of their training and experience, as stated in their application, including answers to the supplemental questions. Applicants must clearly and completely state the dates and duties of their past and present experience for evaluation purposes.
The work of the classification is essentially sedentary with occasional walking, lifting, carrying materials, and other physical activities.
This position requires occasional weekend work and some evenings.
The position requires traveling between work sites. Possession of a valid driver's license equivalent to a Non-Commercial, Class C Maryland driver's license is required at the time of appointment.
Applicants selected for an appointment to a position in Baltimore County must successfully complete a physical examination, a drug screen, and an employment background investigation, including, but not limited to, a criminal background check, education verification, and a fingerprint check.
Please note: This position is supported by grant funding and will remain active as long as funds are available. While we hope for continued funding, employment beyond the current grant term is not guaranteed.
Baltimore County General Government offers the following benefits to full-time, merit or classified employees. Some benefits vary for sworn employees of the Police and Fire Departments. New employees are eligible for benefits upon hire, unless noted otherwise.
Baltimore County is an equal opportunity employer and encourages minority, female and disabled applicants.
All Baltimore County offices are smoke free.
Baltimore County provides a drug free workplace. Prospective employees are required to submit to urinalysis drug testing as part of the pre-employment physical examination.
Step increases may be granted on anniversary date based on satisfactory job performance.
Cost of living increases and adjustments may be granted as legislated.
In accordance with the specific pay schedule, a full-time merit or classified employee may receive a longevity increase, equivalent to one step, upon completion of a certain number of years of classified service with the County.
Our Employee Assistance Program provides confidential and professional assessment and referral assistance for employees and eligible dependents in the household who are experiencing personal problems that may be affecting work performance, job satisfaction, or overall quality of life.
Health Insurance benefits elected become effective the first day of the month following the date of hire if the employee has completed online enrollment prior to that date. New employees must enroll within thirty (30) calendar days of hire. Plans offered include: Medical, Prescription, Dental and Vision insurance.
Health Insurance benefits elected become effective the first day of the month following the date of hire if the employee has completed online enrollment prior to that date. New employees must enroll within thirty (30) calendar days of hire. Plans offered include: Medical, Prescription, Dental and Vision insurance.
Opportunity to set aside pre-tax dollars, through payroll deduction, for eligible unreimbursed medical care expenses and/or dependent care costs.
Employees may elect basic term life insurance for themselves equal to one time the employee's annual salary, rounded to the next higher $1,000. Employees contribute a portion of the premium through monthly payroll deductions. The County also offers an Additional/Employee paid Life Insurance plan with coverage up to $100,000.
Employees are required to participate in the Baltimore County Employees' Retirement System (ERS), with very limited exceptions.
Paid benefits listed below vary depending upon the Classification.
Membership in Baltimore County Employees Federal Credit Union offers a full range of savings programs, loans, checking, direct deposit, payroll deduction, savings bonds, and other financial services.
Payroll through direct deposit to the financial institution selected by employee is required.
70 to 80 percent tuition reimbursement following successful completion of pre-approved courses related to position. Amount of reimbursement and fiscal year dollar limitations vary with bargaining group.
Nationwide Retirement Solutions offers a 457 retirement plan allowing for payroll contributions of tax deferred dollars to investment options of your choice.
This is only a summary of benefits and policies in Baltimore County. Any benefit or policy may be changed at any time at the discretion of the administration. This summary does not constitute an express or implied contract, nor does it constitute a guarantee that your employment relationship will continue for any specified period of time or end only under certain conditions.
Are you currently a merit (full-time), non-merit (part-time), or temporary employee of the Baltimore County General Government? Employees of Baltimore County Public Schools, Baltimore County Public Library, Baltimore County's court systems, or Baltimore County Community College, and employees of temporary services used by the County are not considered employees of the Baltimore County General Government.
- Yes
- No
Choose the option that best describes your education and experience. You must attach proof of education and/or certification(s) to the application to receive credit.
- Graduation from an accredited college or university with a bachelor's degree in gerontology, recreation, education, health, business administration, public administration, marketing, public relations, nursing specialty, accounting, or a social or behavioral science.
- Graduation from an accredited college or university with an associate in arts degree in gerontology, recreation, education, health, business administration, public administration, marketing, public relations, nursing specialty, accounting, or a social or behavioral science; Plus 2 years' experience providing services to older adults.
- High School Diploma or appropriate equivalent; Plus 4 years' experience providing services to older adults.
- I do not have any of the above combinations of education and experience.
Do you have experience working directly with older adults, persons with disabilities, or family caregivers?
- Yes
- No
Provide specific example(s) of the experience you have working directly with older adults, persons with disabilities, or family caregivers. Include the employer(s) and date(s) you performed these duties. If you chose "No", respond by entering N/A to this question.
Do you have working knowledge and/or experience regarding the National Family Caregiver Support Program?
- Yes
- No
Provide specific example(s) of your working knowledge and/or experience regarding the National Family Caregiver Support Program. If you chose "No", respond by entering N/A to this question.
Do you have experience creating and delivering presentations, both in person and on virtual platforms, to older adults and/or individuals with disabilities?
- Yes
- No
Provide specific example(s) of the experience you have in creating and delivering presentations, both in person and on virtual platforms, to older adults and/or individuals with disabilities. Include the employer(s) and date(s) you performed these duties. If you chose "No", respond by entering N/A to this question.
Do you have experience writing emails, business letters, articles, social media posts, and communications flyers for public and professional audiences?
- Yes
- No
Provide specific example(s) of the experience you have with writing emails, business letters, articles, social media posts, and communications flyers for public and professional audiences. If you chose "No", respond by entering N/A to this question.
Do you have experience effectively interpreting and disseminating resource information to the public?
- Yes
- No
Provide specific example(s) of the experience you have in effectively interpreting and disseminating resource information to the public. If you chose "No", respond by entering N/A to this question.
Select the software and/or other skills with which you have specific training and/or experience. Select all that apply.
- Microsoft Office 365
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Outlook
- Data Entry and Database Management
- Trualta
- Wellsky
- Workday
- Virtual Platforms
- Ability to identify topics and speakers for various events and provide support and oversight to trainings
- Competent in laptop and projector setup, troubleshooting, and usage
- Effective time management and organizational skills
- I do not have any of these types of knowledge and skill sets.
Are you willing to work in a position that requires travel between work sites using your personal transportation? A mileage allowance, set by Baltimore County Policy, shall be paid to County employees who use their privately owned vehicles for official County travel necessary to carry out the required or authorized duties of their positions. Possession of a valid driver's license equivalent to a Non-Commercial, Class C Maryland driver's license is required at the time of appointment. Are you willing and able to accept this condition of employment?
- Yes
- No
This position requires transporting materials (e.g., a laptop, a projector, and small boxes of literature) to community outreach events. Are you willing and able to accept these conditions of employment?
- Yes
- No
I understand I am responsible for maintaining the accuracy of my contact information, including my street address, e-mail address, and contact telephone numbers. My failure to maintain accurate contact information may result in me not receiving information regarding this job announcement and/or may result in me not being further considered for this employment opportunity. To update this information, visit www.governmentjobs.com, click on the "career seekers" link, and follow the prompts.
- I have read and acknowledge the above instructions.
- Required Question
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