Human Services Assistant - Non Merit
Baltimore County
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Benefits offered by this job
Job summary
Baltimore County Government is seeking a Human Services Assistant- Non-Merit for the Center for Family Success in Towson, MD. Under close supervision, the incumbent determines eligibility for various programs and assists human services professionals with case management and record-keeping.
The position requires an associate degree in a social or behavioral science, with CDA certifications preferred. Applicants must prepare detailed case records and be willing to drive for home visits as needed.
Qualifications
- Graduation from an accredited college with an associate degree in a social or behavioral science.
- Preferred: 90-hour CDA and 45-hour Infant/Toddler CDA certifications.
- Experience in counseling, intake, or referral work may substitute education on a year-for-year basis up to two years.
Responsibilities
- Interviews clients and reviews applications to determine eligibility.
- Explains program policies and assists clients with information gathering.
- Contacts agencies to verify information and assists in program placement.
- Computes grant amounts based on guidelines.
- Initiates procedures to grant, modify, or terminate client participation.
- Maintains detailed case records and prepares periodic reports.
- Performs duties such as assisting walk-in clients and answering calls.
- May conduct home visits to obtain or verify information.
Skills
Education
Job description
Regular Schedule: 34 hours per week
A Non-Merit vacancy exists in the Department of Health and Human Services, Bureau of Community Based Services, Center for Family Success.
Non-Merit positions are not classified within the Baltimore County Government Classification and Compensation Plan.
A list of eligible applicants will be established based on the examination as outlined below.
List all promotions and changes in job duties due to reclassification as separate work experience on your application. Applicants must include the dates of the promotions and reclassifications.
Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time. You must attach your transcript(s), certification(s) and license(s) to your application.
Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.
Under close supervision, determines eligibility of applicants for various programs and services in areas such as public or mental health, social services, and aging; and assists Human Services Associates and other professionals with case management.
- Interviews clients and reviews applications and other forms to determine eligibility for financial aid or other services according to established guidelines.
- Explains program policies and procedures to clients.
- Assists clients and others in obtaining supportive information as required and contacts other agencies to verify information.
- Assists in placing clients into other programs.
- Computes dollar amounts of grants for clients based on established guidelines.
- Initiates procedures to grant, modify, deny or terminate clients' participation in program.
- Regularly reviews clients' activities with professionals in program.
- Maintains detailed records of cases and assembles these into periodic reports.
- Assists walk-in clients and answers telephone inquiries.
- May conduct home visits to obtain or verify information.
- Performs other related duties as assigned.
NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all of the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed.
Graduation from an accredited college or university with an associate in arts degree in a social science or behavioral science.
Possession of the 90-hour Child Development Associate (CDA) certification and the 45-hour Infant/Toddler CDA certification is preferred.
Experience in individual, group, or family counseling or in intake and referral work may be substituted on a year-for-year basis up to a maximum of two years for the required education.
- Basic knowledge of interviewing techniques.
- Skill in performing simple mathematical calculations such as addition, subtraction, multiplication, and division.
- Writing skill necessary to complete simple application forms and reports.
- Ability to obtain information from clients and to compile information into case records.
- Ability to communicate orally. Ability to establish and maintain effective working relationships with others.
- Ability to understand Federal, State, and local regulations, program policies and procedures, to apply them to specific client situations, and to compute the amounts of grants to clients.
- Ability to maintain detailed and accurate records and to prepare summary reports.
- Ability to use a computer to enter, update, or retrieve information.
- Frequent significant decision- and problem- solving abilities.
- Ability to work as team member collaborating with parents and community resources.
- Ability to supervise and monitor children under the age of five years old at all times and ensure a safe environment.
- Ability to respond appropriately to an emergency or crisis situation.
- Frequent driving for home visits sometimes in outlying areas.
- Knowledge of Federal, State, and local regulations, policies, and procedures relating to assigned programs.
- Knowledge of community services and other agency programs for referral.
- Knowledge of County and departmental rules, regulations, policies, and procedures relating to the performance of duties.
- Skill in obtaining information from clients and applying program requirements to determine eligibility.
- Skill in computing amounts of grants. Skill in maintaining accurate records and preparing summary reports.
- Ability to assist human services professionals with case management.
- Ability to perform basic assessment of client needs for referral purposes.
- Ability to recognize clients in crisis and take appropriate action.
- Ability to maintain client confidentiality.
- Frequent significant decision- and problem- solving abilities.
- Ability to work as team member collaborating with parents and community resources.
- Ability to supervise and monitor children under the age of five years old at all times and ensure a safe environment.
- Ability to respond appropriately to an emergency or crisis situation.
- Frequent driving for home visits sometimes in outlying areas.
Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable.
Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.
Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (www.WES.org)
ATTN: Human Services Assistant- Non-Merit - Community Based Services - Center for Family Success
Office of Human Resources
Baltimore County Government
308 Allegheny Ave.
Towson, MD 21204
Applicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes.
These positions are essentially sedentary with occasional walking, lifting, or other restricted physical activity.
Applicants selected for employment with Baltimore County must successfully complete a physical examination, drug screening and employment investigation, including, but not limited to criminal background, education certification and fingerprinting checks.
Baltimore County General Government offers the following benefits to full-time,merit or classified employees. Some benefits vary for sworn employees of the Police and Fire Departments. New employees are eligible for benefits upon hire, unless noted otherwise.
Baltimore County is an equal opportunity employer and encourages minority, female and disabled applicants.
All Baltimore County offices are smoke free.
Baltimore County provides a drug free workplace. Prospective employees are required to submit to urinalysis drug testing as part of the pre-employment physical examination.
Annual Salary review - Step increases may be granted on anniversary date based on satisfactory job performance
General Increases - Cost of living increases and adjustments may be granted as legislated.
Longevity Increases - In accordance with the specific pay schedule, a full-time merit or classified employee may receive a longevity increase, equivalent to one step, upon completion of a certain number of years of classified service with the County.
Our Employee Assistance Program provides confidential and professional assessment and referral assistance for employees and eligible dependents in the household who are experiencing personal problems that may be affecting work performance, job satisfaction, or overall quality of life.
Health Insurance benefits elected become effective the first day of the month following the date of hire if the employee has completed online enrollment prior to that date. New employees must enroll within thirty (30) calendar days of hire. Plans offered include:
Medical, Prescription, Dental and Vision insurance.
Opportunity to set aside pre-tax dollars, through payroll deduction, for eligible unreimbursed medical care expenses and/or dependent care costs.
Employees may elect basic term life insurance for themselves equal to one time the employee's annual salary, rounded to the next higher $1,000. Employees contribute a portion of the premium through monthly payroll deductions. The County also offers an Additional/Employee paid Life Insurance plan with coverage up to $100,000.
Employees are required to participate in the Baltimore County Employees' Retirement System (ERS), with very limited exceptions.
Membership in Baltimore County Employees Federal Credit Union offers a full range of savings programs, loans, checking, direct deposit, payroll deduction, savings bonds, and other financial services.
Payroll through direct deposit to the financial institution selected by employee is required.
70 to 80 percent tuition reimbursement following successful completion of pre-approved courses related to position. Amount of reimbursement and fiscal year dollar limitations vary with bargaining group.
Nationwide Retirement Solutions offers a 457 retirement plan allowing for payroll contributions of tax deferred dollars to investment options of your choice.
This is only a summary of benefits and policies in Baltimore County. Any benefit or policy may be changed at any time at the discretion of the administration. This summary does not constitute an express or implied contract, nor does it constitute a guarantee that your employment relationship will continue for any specified period of time or end only under certain conditions.
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