Department Manager (Savoy, IL)

Anchor Point Management Group; Savoy (TX); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Same-day pay

Manager bonus potential

Flexible scheduling

Team member discounts

Growth opportunities

Job summary

Buffalo Wild Wings is seeking a Department Manager to lead restaurant operations in Savoy, IL. You will supervise department teams—Heart of House, Bar, and Hospitality—driving guest satisfaction, quality, speed, and profitability.

You will coach and develop a high-performing team, ensure safety and compliance, and support the General Manager with scheduling and training. This is a fast-paced, fan-focused role with growth potential.

Qualifications

• Knowledge of restaurant operations, food safety, and responsible alcohol service.
• High school diploma or equivalent required; restaurant/leadership experience preferred.

Responsibilities

• Lead and inspire Team Members to deliver top-tier service and memorable guest experiences.
• Coach, train, and develop your team to build an all-star lineup every day.
• Own execution across operations—from guest engagement to quality, speed, and accuracy.
• Maintain a clean, safe, and compliant environment across all areas.
• Bring energy to in-house promotions, local marketing, and fan engagement initiatives.

Skills

Restaurant operations

Food safety

Alcohol service

Team leadership

Staff development

Customer service

Education

High school diploma or equivalent

Job description

Overview

Location: 1335 Savoy Plaza Drive, Savoy, IL 61874. Buffalo Wild Wings is hiring Department Managers. We are a fast-paced, fan-focused brand that delivers the ultimate guest experience. World Wide Wings is a growing franchisee operating over 60 restaurants in 7 states. This role involves leading departments within the restaurant (Heart of House, Bar, and Hospitality), driving operational excellence, and supporting the General Manager to ensure safe, high-quality service and profitability.

Now hiring: Department Managers. If you love sports and delivering a top-tier guest experience, this is your arena.

What You’ll Do

• Lead and inspire Team Members to deliver top-tier service and memorable fan experiences.
• Coach, train, and develop your team to build an all-star lineup every day.
• Own execution across operations—from guest engagement to quality, speed, and accuracy.
• Maintain a clean, safe, and compliant environment across all areas.
• Bring energy to in-house promotions, local marketing, and fan engagement initiatives.

We’ll Provide the Playbook — Here’s What You Bring

• Knowledge: Solid understanding of restaurant operations, food safety, and responsible alcohol service.
• Experience: High school diploma (or equivalent) required; restaurant and/or leadership experience preferred.
• Mindset: Team-first, passionate about developing people, building culture, and leading by example.
• Energy: Thrive in a fast-paced environment, motivated, and bring enthusiasm to every shift.

Brag Factor & Perks

• You’ll be part of a high-energy brand with growth opportunities, competitive pay, and bonus potential.
• Perks include same-day pay options, manager bonus potential, flexible scheduling, team member discounts, and a fun, team-oriented atmosphere.
• Opportunities for growth and development within the company.

Department Manager Responsibilities

• Staffing, recruiting, interviewing, hiring, orientation, training, and ongoing development of Department Team Members.
• Coordinate with other Department Managers on hiring decisions and create weekly department schedules within budgeted labor guidelines.
• Develop action/development plans for direct reports and provide regular performance feedback and appraisals.
• Maintain training certifications, oversee MIT/WCT training, and ensure department readiness.
• Manage quality, service, guest experience, and adherence to food safety and bar operations standards.
• Monitor equipment and inventory; communicate repair needs and ensure timely fixes.
• Analyze performance metrics (GEM, QSCs, audits, P&L) and implement action plans to address issues.