Department Manager (Galesburg, IL)

Wingmen V Llc; Galesburg (IL); On-site; USD 24,796 - 37,746; Full time

Job summary

Wingmen V Llc is seeking a Department Manager for Buffalo Wild Wings in Galesburg, IL. The manager will oversee operations for departments like Bar or Heart of House, ensuring high-quality guest experiences and efficient management of staff and inventory.

Qualified candidates should have a minimum of 2 years of experience in restaurant management, strong organizational skills, and open availability for shifts on evenings and weekends. A high school diploma and valid driver's license are required.

Qualifications

• Minimum 2 years of restaurant or hospitality management experience.
• Strong organizational skills and clear communication.
• Ability to lift 50 pounds and proficient in basic mathematics.

Responsibilities

• Lead the department ensuring safe and profitable operations.
• Recruit, hire, train, and retain department team members.
• Monitor inventory and ensure compliance with safety regulations.

Skills

Organizational skills

Verbal communication

Inventory management

Conflict resolution

Education

High school diploma or equivalent

Job description

Job Details

Job Location: 2683 Seminary Street - Galesburg, IL 61401

Salary Range: $18.00 - $27.40 hourly

Position Overview

Buffalo Wild Wings is looking to fill the Department Manager role for one of three departments: Heart of House (HOH), Bar, or Hospitality. The manager will supervise shift‑by‑shift operations, develop staff, manage inventory and costs, and ensure a high quality guest experience.

Responsibilities

• Lead the chosen department, ensuring safe, efficient, and profitable operation during each shift.
• Recruit, hire, train, and retain department team members, maintaining staffing levels per business reviews.
• Develop and implement training programs, including WCT certification and ongoing development plans.
• Create weekly schedules within labor guidelines and oversee incentive programs to motivate staff.
• Conduct performance appraisals, provide coaching, and administer merit increases.
• Coordinate with other department managers on hiring decisions and share best practices.
• Maintain all required state and corporate training, permits, and guest comment program compliance.
• Monitor and manage inventory, ensuring accurate counts of food, paper, and alcohol products.
• Analyze performance reports (P&L, GEM, QSCs) to identify issues and implement corrective action plans.
• Ensure compliance with food safety and alcohol service regulations, including RAS and responsible service practices.
• Oversee equipment, inventory, and end‑of‑day procedures, reporting repair needs to facility management.
• Assist the General Manager with guest experience, marketing, and profit‑center monitoring.
• Implement and monitor cost control measures, including labor and material variances.
• Develop and execute sales and profit initiatives, such as contests and promotion rollouts.

Qualifications

• Minimum 2 years of restaurant or hospitality management experience.
• Experience managing a full bar is preferred.
• High school diploma or equivalent.
• Valid driver’s license and ability to travel between units.
• Strong organizational skills, attention to detail, and clear written and verbal communication.
• Ability to lift 50 pounds regularly.
• Proficiency in basic mathematics and inventory management.
• Completion of the Buffalo Wild Wings Management Certification program.
• Demonstrated ability to thrive in a fast‑paced, sports‑centric environment.
• Open availability for evenings, nights, and weekends.
• Proven track record of managing multiple priorities and resolving conflicts.

The duties of this position may change from time to time. World Wide Wings reserves the right to add or delete tasks at its discretion.