Department Manager in Training

McDonald's; Norwalk (OH); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

Bonus program

401K match

Flexible scheduling

Paid Time Off

Tuition reimbursement

Employee discounts

Health, Dental, Vision Insurance

Short‑Term and Long‑Term disability

Job summary

A leading fast food chain seeks a Department Manager in Training in Norwalk, OH. Ideal candidates should have prior managerial experience in a similar environment. The role involves leading departments, ensuring customer satisfaction, and training staff. Competitive benefits include pay, bonuses, and health insurance.

Qualifications

• Previous managerial experience in restaurant, retail or hospitality.
• Positive team player with flexible schedules.
• Strong customer service and support focus.
• Ability to make decisions quickly.
• Ability to provide solutions and make decisions in a fast-paced environment.

Responsibilities

• Lead shifts ensuring fast, accurate and friendly service.
• Manage specific departments, setting goals and tasks.
• Train and motivate teams to improve results.
• Support General Manager in achieving restaurant performance.

Skills

Managerial experience

Customer service focus

Excellent communication skills

Decision-making in fast-paced environment

Team player

Job description

Join to apply for the Department Manager in Training role at McDonald's.

Ideal candidates should have previous Assistant Manager or long-term Shift Leader experience. A background in quick service restaurants is strongly desired, or experience in hospitality or retail. You must be 18 years or older for this position.

Responsibilities

Department Managers lead shifts like Shift Leaders, ensuring customers receive fast, accurate and friendly service. They also provide leadership for their specific department, managing systems, setting goals, delegating tasks, motivating teams and creating action plans to improve results and training other restaurant employees.

• Guest Service Department Manager: Ensuring Crew and Managers deliver a great customer experience, LTOs are executed at a high level, service staff are trained in service procedures, community involvement initiatives are executed effectively, cleanliness of assigned area and planned maintenance of assigned equipment.
• Kitchen Department Manager: Ensuring the restaurant delivers great quality food quickly, food safety, managing food cost, completing inventory counts, completing truck orders, training kitchen staff, cleanliness of assigned area and planned maintenance of assigned equipment.
• People Department Manager: Interviewing, hiring, onboarding, retention, scheduling, crew training, manager training, monthly FUN calendar execution, positive culture in the restaurant, cleanliness of assigned area and planned maintenance of assigned equipment.
• General: Lead important internal functions including Employee Training, Food Safety, and Inventory Management; delegate tasks effectively and report results; support the General Manager to achieve restaurant performance and quality standards; ensure safe and efficient operations in partnership with the restaurant team.

Qualifications

• Previous managerial experience, ideally within a restaurant, retail or hospitality environment.
• Positive team player with flexible schedules.
• Strong customer service and support focus.
• Excellent communication skills and the ability to anticipate customer needs.
• Ability to provide solutions and make decisions in a fast‑paced environment.

Benefits

• Competitive pay
• Bonus program
• 6% 401K match program
• Flexible scheduling
• Paid Time Off
• Tuition reimbursement and/or educational assistance
• Training and advancement opportunities
• Employee discounts and free meals
• Health, Dental, Vision and Life Insurance
• Short‑Term and Long‑Term disability
• Discounted offerings from partners such as Verizon, AT&T, Great Wolf Lodge, Regal Cinemas, Car Rentals and many more with MCDPERKS.com
• And much more!

Job Details

• Seniority level: Internship
• Employment type: Full‑time
• Job function: Human Resources
• Industries: Restaurants

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We’re an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).

This job posting contains some general information about what it is like to work in this restaurant but is not a complete description of all duties of the job. People who work in this restaurant perform a number of different tasks every day and this posting does not list every essential function of the job.