Department Manager in Training

McDonald's; New London (OH); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Bonus program

401K match program

Tuition reimbursement

Health, Dental, Vision and Life Insurance

Job summary

A leading fast-food chain is seeking a Department Manager in Training in New London, Ohio. The role involves managing shifts, ensuring exceptional customer service, and handling various departmental tasks. Ideal candidates should have previous managerial experience in hospitality or retail, strong communication skills, and a commitment to team excellence. This position offers competitive pay, flexible scheduling, and various benefits including health insurance and tuition reimbursement.

Qualifications

• A background in quick service restaurants preferred.
• Positive team player with flexible schedule.
• Commitment to workplace excellence.

Responsibilities

• Lead shifts to ensure fast and friendly service.
• Manage assigned systems and motivate the team.
• Ensure great customer experience and execute community initiatives.

Skills

Customer service focus

Communication skills

Teamwork

Problem-solving

Job description

Department Manager in Training – McDonald's

Join to apply for the Department Manager in Training role at McDonald's.

Ideal candidates should have previous Assistant Manager or long-term Shift Leader experience. A background in quick service restaurants is strongly desired, or experience in hospitality or retail. You must be 18 years or older for this position.

Responsibilities

• Lead shifts as a Shift Leader to ensure customers receive fast, accurate, and friendly service.
• Lead a department with responsibilities including managing assigned systems, setting goals, delegating tasks, motivating the team, following up on assigned tasks, creating action plans to improve results, and training other staff.
• Guest Service Department Manager: Ensure crew and managers deliver a great customer experience, execute LTOs at a high level, train staff in service procedures, execute community involvement initiatives, maintain cleanliness and equipment.
• Kitchen Department Manager: Ensure the restaurant delivers high‑quality food quickly, maintain food safety, manage food cost, complete inventory counts and truck orders, train kitchen staff, maintain cleanliness and equipment.
• People Department Manager: Interview, hire, onboard, retain, schedule crew, conduct training, execute monthly fun calendar, foster positive culture, maintain cleanliness and equipment.

Qualifications

• Previous managerial experience in a restaurant, retail, or hospitality environment.
• Positive team player with flexible schedule and a passion for a fast‑paced environment.
• Strong customer service and support focus.
• Excellent communication skills and anticipation of customer needs.
• Commitment to workplace excellence and safety.
• Ability to provide solutions and make decisions in a fast‑paced setting.

Benefits

• Competitive pay
• Bonus program
• 6% 401K match program
• Flexible scheduling
• Paid Time Off
• Tuition reimbursement and/or educational assistance
• Training and advancement opportunities
• Employee discounts and free meals
• Health, Dental, Vision and Life Insurance
• Short‑Term and Long‑Term disability
• Discounted offerings from partners such as Verizon, AT‑T, Great Wolf Lodge, Regal Cinemas, Car Rentals and many more with MCDPERKS.com
• And much more!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will provide reasonable accommodations for people with disabilities.