Department Manager 2 - Operations Manager

ZipRecruiter; Detroit (MI); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company is seeking a Department Manager 2 to oversee operations at the Wayne County Detention Facility. The role involves managing staff, ensuring safety and security, and coordinating daily operations. Candidates should have a Bachelor's degree in a relevant field and significant experience in a correctional setting.

Qualifications

• 5 years experience in secure correctional setting or child caring institution.
• 2 years of supervisory experience.

Responsibilities

• Manage day-to-day operations of the facility.
• Oversee and develop plans for pod management.
• Train and evaluate Juvenile Detention Specialists.

Skills

Leadership

Crisis Intervention

Communication

Education

Bachelor's Degree in Human Services

Bachelor's Degree in Criminal Justice

Bachelor's Degree in Psychology

Job description

Job Description

The Department Manager 2 manages the Juvenile Detention staff at the Wayne County Detention Facility. The Department Manager 2 is responsible for the day-to-day operations of the facility during business and non-business hours, including holidays and weekends.

Required Tasks

1. Provide leadership to Juvenile Detention Specialist (JDS) staff.
2. Oversee and develop plans for pod management of residential care and youth programming.
3. Manage Operations Shift Assignment Schedules for JDS Supervisors and Juvenile Detention Specialist staff.
4. Review and approve all log books and operational reports completed by JDS Supervisors.
5. Train and evaluate Juvenile Detention Specialists.
6. Plan, supervise, and coordinate daily operations including crisis intervention, confinements, lockdowns, staffing shortages, and Temporary Disaster Plans.
7. Supervise and direct JDS Supervisors on a daily basis.
8. Communicate effectively with JDF staff, JDS Supervisors, administrators, management, outside agencies, and community groups.
9. Maintain current knowledge of services to assist and educate staff in juvenile rehabilitation and detention care.
10. Manage the facility during non-business hours, ensuring efficient staff operation while maintaining safety and security.
11. Conduct departmental investigations, issue disciplinary actions, and develop training and Corrective Action Plans for staff.
12. Oversee operations such as Master Control, Intake, Admissions, Classification, Transportation, Key Control, Visitation, Medical, and Specialized Housing Pods.
13. Conduct facility rounds to ensure security and proper functioning of equipment and procedures.
14. Complete and submit daily shift reports.
15. Transport juveniles via County vehicle to appointments or emergencies as needed.
16. Perform other duties as assigned.

Education/Experience Requirements

• Bachelor's Degree in Human Services, Criminal Justice, Psychology, or a related field.
• Five (5) years of experience in a secure correctional setting or child caring institution.
• Two (2) years of supervisory experience.
• Valid State of Michigan Driver's license with an acceptable and safe driving record.

Special Conditions

• Employees must be cleared to work in a childcaring institution by Child Protective Services. Candidates who have lived outside Michigan must obtain clearance from that state.