Department Manager

London Jewelers; New York (NY); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k) with employer matching

Employee assistance program

Employee discount

Flexible spending account

Health savings account

Life insurance

Job summary

London Jewelers in the Americana Manhasset is seeking a Department Manager - Fine Gifts to lead the Fine Gifts department within our Watch Salon. You will supervise daily store operations, mentor sales staff, and drive clienteling relationships to meet and exceed goals.

The role requires luxury retail leadership, strong communication, and expertise with inventory systems and POS. We offer comprehensive benefits and the chance to collaborate with a premier jewelry brand.

Qualifications

• Previous luxury store/department management experience.
• Mentoring and leading a specialized retail team.
• Strong oral and written communication and presentation skills.

Responsibilities

• Build organic, loyal relationships with customers via clienteling.
• Leads and develops sales staff to meet store goals.
• Supervises daily store operations and scheduling.
• Mentors employees, provides training and discipline when needed.
• Ensures visual displays and maximizes giftware merchandising.
• Plans store events and promotions; monitors market trends.

Skills

Clienteling

Leadership

Store operations

Customer service

POS systems

Inventory software

Communication

Job description

Job Description

Department Manager - Fine Gifts

Overview:

London Jewelers is a premier jewelry business, family owned and operated for 100 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and giftware, that has adorned the most prestigious collections and graced the most elegant occasions.

From its humble beginnings in Glen Cove in 1926 to becoming a beacon of luxury and throughout 4 generations, London Jewelers has consistently pushed the boundaries of service excellence and expertise, being recognized as a premier destination, and an authorized retailer of internationally renowned brands.

We are seeking a Department Manager - Fine Gifts in our London Jewelers, Watch Salon at the Americana Manhasset

Responsibilities:

• Build organic, loyal and long-lasting relationships with customers through clienteling
• Leads and develops sales staff to meet and exceed personal and store sales goals.
• Supervises and manages all aspects of daily store operations, including set-up and take-down, scheduling work shifts, monitoring inventory and maintaining compliance with company policies and procedures.
• Acts as motivating mentor for employees and provides discipline and training when appropriate.
• Ensures excellent visual displays and maximizes merchandising of giftware throughout store
• Helps to plan and organize special store events and promotions.
• Competitor market awareness of the surrounding area.

Qualifications/Experience:

• Previous store or department management experience in luxury environment
• Proficient in solving customer service issues quickly and adept with addressing special customer requests.
• Prior experience mentoring and leading a specialized retail team.
• Strong oral and written communication and presentation skills.
• Comfortable with inventory technology programs and POS systems.

Preferred Qualifications:

• Fine gifts and/or giftware experience
• Experience with clienteling

Job Type:

• Full-time

Salary:

• $75,000 - $85,000

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• 401(k) with employer matching
• Employee assistance program
• Employee discount
• Flexible spending account
• Health savings account
• Life insurance

Shift:

• Flexibility to work non-traditional hours, including days, weekends and holidays

We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.

Company Description

London Jewelers is a premier jewelry business, family owned and operated for 100 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and giftware, that has adorned the most prestigious collections and graced the most elegant occasions.
From its humble beginnings in Glen Cove in 1926 to becoming a beacon of luxury and throughout 4 generations, London Jewelers has consistently pushed the boundaries of service excellence and expertise, being recognized as a premier destination, and an authorized retailer of internationally renowned brands.