Client Advisor

London Jewelers; Manhasset (NY); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k) with employer matching

Employee assistance program

Employee discount

Flexible spending account

Health savings account

Life insurance

Job summary

London Jewelers in Americana Manhasset seeks a Luxury Watch Client Advisor to provide expert service in a premier boutique setting. You will guide clients through the buying process, leveraging deep product knowledge and a personalized approach to build loyalty and repeat business.

This full-time role offers competitive compensation and a broad benefits package, including health, dental, vision, PTO, and retirement options, reflecting our commitment to exceptional client experiences.

Qualifications

• Previous luxury retail selling experience.
• Proven track record achieving sales results.
• Ability to work in fast paced environment.
• Experience operating POS systems and processing transactions accurately.

Responsibilities

• Demonstrate passion and extensive knowledge of luxury jewelry.
• Cultivate new and existing customer relationships and develop sales through loyalty with repeat client business.
• Provide the highest level of customer service, and guide the client through the buying process with attention to preferences and concerns.
• Maintain a positive professional attitude and work collaboratively with fellow sales associates and management.

Skills

Retail sales

Sales results

Fast-paced environment

POS systems

Tools

POS systems

Job description

Overview:

London Jewelers is a premier jewelry business, family owned and operated for 100 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and giftware, that has adorned the most prestigious collections and graced the most elegant occasions.

From its humble beginnings in Glen Cove in 1926 to becoming a beacon of luxury and throughout 4 generations, London Jewelers has consistently pushed the boundaries of service excellence and expertise, being recognized as a premier destination, and an authorized retailer of internationally renowned brands.

We are seeking Luxury Watch Client Advisor's in our boutiques in the Americana Manhasset.

Responsibilities:

• Demonstrate passion and show extensive knowledge of luxury jewelry.
• Cultivate new and existing customer relationships and develop sales through loyalty with repeat client business
• Provide the highest level of customer service, and able to lead the client through the buying process, with special attention to their preferences and concerns.
• Maintain a positive professional attitude, presentation, and focus on customer satisfaction.
• Perform with teamwork and work professionally with fellow sales associates and management.

Qualifications/Experience:

• Previous luxury retail selling experience
• Proven track record achieving sales results
• Ability to work in fast paced environment
• Experience in operating Point of Sales (POS) systems proficiently, handling transactions (sales, returns, exchanges, special orders) accurately and efficiently

Preferred Qualifications

• Previous luxury retail selling experience in fine jewelry or timepieces
• Ability to cultivate new and existing customer relationships and develop sales through loyalty with repeat client business.
• History of client outreach
• Bilingual

Job Type:

• Full-time

Salary:

• $25.00 - $35.00 per hour

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• 401(k) with employer matching
• Employee assistance program
• Employee discount
• Flexible spending account
• Health savings account
• Life insurance

We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.