Department Lead - Customer Service & Operations

H-E-B; Denton (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

H-E-B in Denton, TX is seeking a Store Department Lead to guide a well-stocked department and deliver outstanding customer service. You will supervise staffing, train Partners, and support inventory control, with backup duties for the Department Manager.

The role emphasizes customer focus, product knowledge, and adherence to food safety standards across Bakery, Deli, Produce and more, while maintaining clean, compliant sales areas.

Qualifications

• AA degree or 6+ months of related experience required.
• Ability to supervise and train Partners and lead a department.
• Strong customer service, communication, and teamwork skills.

Responsibilities

• Lead department operations and training; schedule work and supervise Partners.
• Assist with inventory control; loading, unloading, and moves of products.
• Provide superior customer service and coach on product knowledge.
• Back up Department Manager as needed and address customer questions.
• Ensure food safety and store policies are followed across stations.

Skills

Customer service

Team leadership

Inventory management

Food safety

Communication

Education

Associate's degree (AA) or equivalent

Job description

H-E-B in Denton, TX is seeking a Store Department Lead to guide a well-stocked department and deliver outstanding customer service. You will supervise staffing, train Partners, and support inventory control, with backup duties for the Department Manager.

The role emphasizes customer focus, product knowledge, and adherence to food safety standards across Bakery, Deli, Produce and more, while maintaining clean, compliant sales areas.