Department Coordinator - Video Games

Heritage-Capital-Corporation; Dallas (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Paid Time Off

401(k) Savings Plan

Onsite gym

Job summary

Heritage Auctions in Dallas, TX, is seeking a detail-oriented team member to assist the Consignment Director of Video Games with processing incoming consignments, labeling, and creating electronic inventories.

You will communicate with clients, research consignments, write basic catalog descriptions for auction lots, and support the department with inventories and responsive service. A high school diploma and interest in collectibles are required; some customer service experience is preferred.

Qualifications

• Must have a high school degree or equivalent.
• Genuine interest in vintage and modern video games and the history of the industry.
• Experience in customer service or related field.
• Interest in collectibles.

Responsibilities

• Process incoming consignments accurately and efficiently, including: Opening packages; Labeling and verifying contents of packages; Creating an electronic inventory for the consign ment.
• Communicate with clients in all aspects of the consignment.
• Research the status of consignments.
• Return client material when requested.
• Perform department-wide inventories of consignment material.
• Answer client inquiries.
• Assemble client information packets.
• Write basic catalog descriptions for video game auction lots.

Skills

Microsoft Word

Microsoft Excel

Typing 50 WPM

Attention to detail

Interpersonal skills

Customer service

Education

High school diploma or equivalent

Job description

Build your career with Heritage Auctions, the world’s largest collectibles auctioneer.

Celebrating its 50th anniversary in 2026, Heritage Auctions has spent five decades connecting collectors with extraordinary objects and the stories behind them. Headquartered in Dallas, Texas, with offices across the United States and around the world, Heritage serves more than 50 auction categories, including Coins, Sports, Comics, Entertainment, Historical, Jewelry, Fine and Decorative Art, Luxury Accessories, Wine, and many more. Join a collaborative, fast-paced company where curiosity is valued, expertise is celebrated, and every day offers an opportunity to work with remarkable pieces of history and culture.

BENEFITS

• Comprehensive Medical, Dental, and Vision coverage
• Generous Paid Time Off
• 401(k) Savings Plans
• Onsite gym with access to a personal trainer

COMPENSATION: Based on experience.

LOCATION:

South of Dallas/Fort Worth International Airport, NW corner of W. Airport Freeway (Hwy. 183) and Valley View Lane

SUMMARY:

Responsible for assisting the Consignment Director of Video Games in processing incoming consignments as well as assisting with assigned consignment work. Note: You must submit a cover letter explaining your interest in the role and any relevant experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Process incoming consignments accurately and efficiently, including:
  • Opening packages
  • Labeling and verifying contents of packages
  • Creating an electronic inventory for the consignment
• Communicate with clients in all aspects of the consignment
• Research the status of consignments
• Return client material when requested
• Perform department-wide inventories of consignment material
• Answer client inquiries
• Assemble client information packets
• Write basic catalog descriptions for video game auction lots
• Other duties may be assigned

Requirements

EDUCATION and/or EXPERIENCE:

• Must have a high school degree or equivalent
• Candidate must have a genuine interest in vintage and modern video games and the history of the industry. Including, but not limited to knowledge of major and ancillary video game companies as well as publishers and developers, both past and present.
• Experience in customer service or related field
• Interest in collectibles

SKILLS AND ABILITIES:

• Must be highly proficient in basic Microsoft applications, specifically Word and Excel
• Ability to type at least 50 words per minute
• Ability to prioritize and multi-task and pay great attention to detail
• Individual may occasionally need to lift up to 50 pounds and be comfortable using a ladder
• Exceptional interpersonal and customer service skills

WORK ENVIRONMENT:

Individual must be able to work independently in a fast-paced team environment and willing to take direction and learn. This position may require overnight travel based on business needs.

Heritage Auctions welcomes and encourages applications from women, minorities, veterans, mature workers, and persons with disabilities. EOE