Department Coordinator - Video Games

Heritage Auctions; Dallas (TX); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, and Vision coverage

Paid Time Off

401(k) Savings Plans

Onsite gym with trainer

Job summary

Heritage Auctions in Dallas, TX is seeking a detail-oriented team member to assist the Consignment Director of Video Games with processing incoming consignments and related tasks. A cover letter explaining your interest and any relevant experience is required.

The role emphasizes customer service, organization, and accurate cataloging of video game consignments for auction. Applicants should have a high school degree, experience in customer service, and proficiency in Word and Excel.

Qualifications

• Must be proficient with Microsoft Word and Excel.
• Typing speed of at least 50 words per minute.
• Ability to prioritize, multitask, and maintain attention to detail.

Responsibilities

• Process incoming consignments accurately and efficiently, including opening packages, labeling contents, and creating electronic inventories.
• Communicate with clients regarding consignments.
• Research status of consignments.
• Return client material when requested.
• Perform department inventories of consignments.
• Answer client inquiries.
• Assemble client information packets.
• Write basic catalog descriptions for video game auction lots.
• Other duties as assigned.

Skills

Microsoft Word

Microsoft Excel

Typing 50 wpm

Multi-tasking

Customer service

Attention to detail

Education

High school diploma

Job description

Description

Do you have a strong interest in the history of video games and a penchant for customer service? Set your sights on a career at Heritage Auctions, headquartered in Dallas, Texas, with offices in New York, Chicago, Beverly Hills, London, Hong Kong, and other cities. Heritage Auctions is the largest auction house founded in the U.S. and serves more than 40 different auction categories including coins, sports, comics, historical, jewelry, fine & decorative art, wine, and many more.

Summary

Responsible for assisting the Consignment Director of Video Games in processing incoming consignments as well as assisting with assigned consignment work. Note: You must submit a cover letter explaining your interest in the role and any relevant experience.

Essential Duties and Responsibilities

• Process incoming consignments accurately and efficiently, including:
  • Opening packages
  • Labeling and verifying contents of packages
  • Creating an electronic inventory for the consignment
• Communicate with clients in all aspects of the consignment
• Research the status of consignments
• Return client material when requested
• Perform department-wide inventories of consignment material
• Answer client inquiries
• Assemble client information packets
• Write basic catalog descriptions for video game auction lots
• Other duties may be assigned

Requirements

• Must have a high school degree or equivalent
• Candidate must have a genuine interest in vintage and modern video games and the history of the industry
• Experience in customer service or related field
• Interest in collectibles

Skills and Abilities

• Must be highly proficient in basic Microsoft applications, specifically Word and Excel
• Ability to type at least 50 words per minute
• Ability to prioritize and multi-task and pay great attention to detail
• Individual may occasionally need to lift up to 50 pounds and be comfortable using a ladder
• Exceptional interpersonal and customer service skills

Work Environment

Individual must be able to work independently in a fast-paced team environment and be willing to take direction and learn. This position may require overnight travel based on business needs.

Location

South of Dallas/Fort Worth International Airport, NW corner of W. Airport Freeway (Hwy. 183) and Valley View Lane

Benefits

• Comprehensive Medical, Dental, and Vision coverage
• Generous Paid Time Off
• 401(k) Savings Plans
• Onsite gym with access to a personal trainer