Department Coordinator - Historical

Heritage Auctions; Dallas (TX); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401k savings plan

Onsite gym with personal trainer

Job summary

Heritage Auctions, headquartered in Dallas, Texas, seeks a detail-oriented professional to manage incoming historical consignments and maintain clear communication with clients. The role supports a fast-paced environment across multiple auction categories and requires strong Microsoft Word/Excel skills, typing speed, and customer-service experience.

Responsibilities include processing consignments, status updates, inventory duties, and assisting the Consignment Directors.

Qualifications

• High school diploma required; Bachelor’s degree preferred.
• Minimum 2+ years related experience and/or training.
• Experience in a customer service position or industry.

Responsibilities

• Process incoming consignments accurately and efficiently, including: opening packages, labeling and verifying contents, and creating an electronic report.
• Communicate with clients regarding consignment status and requirements.
• Research the status of consignments and return client material as needed.
• Perform department-wide inventories of consignments.
• Assemble client information packets and assist with Consignment Directors' responsibilities.
• Other duties as assigned.

Skills

Customer service

Typing 50–60 wpm

Attention to detail

Multi-tasking

Physical endurance

Education

High school diploma

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

Job description

About Heritage Auctions

Start your career with one of the nation's fastest-growing auction houses. Heritage Auctions is a global auction house driven by curiosity, innovation, and the stories behind extraordinary objects. For nearly 50 years, Heritage has connected collectors and consignors through a dynamic marketplace that celebrates history, culture, and craftsmanship. Headquartered in Dallas, Texas, with offices in New York, Chicago, Beverly Hills, London, Hong Kong, and other major cities, we support a worldwide network of experts and enthusiasts across more than 50 auction categories. From Sports and Entertainment memorabilia to Luxury Handbags, Fine Art, Jewelry, Coins, Wine, and rare historical artifacts, every item tells a story. We are dedicated to bringing those stories to life through deep research, cutting-edge technology, and thoughtful presentation. Known for our expertise and innovation, we offer a dynamic environment where passion for history, culture, and storytelling brings collectors together to discover, learn, and collaborate.

Description

Start your career with one of the nation's fastest-growing auction houses. Heritage Auctions is a global auction house driven by curiosity, innovation, and the stories behind extraordinary objects. For nearly 50 years, Heritage has connected collectors and consignors through a dynamic marketplace that celebrates history, culture, and craftsmanship. Headquartered in Dallas, Texas, with offices in New York, Chicago, Beverly Hills, London, Hong Kong, and other major cities, we support a worldwide network of experts and enthusiasts across more than 50 auction categories. From Sports and Entertainment memorabilia to Luxury Handbags, Fine Art, Jewelry, Coins, Wine, and rare historical artifacts, every item tells a story. We are dedicated to bringing those stories to life through deep research, cutting-edge technology, and thoughtful presentation. Known for our expertise and innovation, we offer a dynamic environment where passion for history, culture, and storytelling brings collectors together to discover, learn, and collaborate.

SUMMARY:

Responsible for processing incoming historical consignments and communicating the status with customers.

LOCATION:

South of Dallas/Fort Worth International Airport, NW corner of W. Airport Freeway (Hwy. 183) and Valley View Lane

Benefits

• Medical, Dental, Vision coverage
• Paid time off
• 401k savings plans
• Onsite gym with access to a personal trainer

COMPENSATION:

Commensurate based on experience.

Essential Duties & Responsibilities

• Process incoming consignments accurately and efficiently, including:
  • Opening packages
  • Labeling and verifying contents of packages
  • Creating an electronic report for the consignment
• Communicate with clients in all aspects of the consignment
• Research the status of consignments
• Return client material
• Perform department-wide inventories of consignment material
• Assemble client information packets
• Assist with Consignment Directors responsibilities
• Other duties may be assigned

Requirements

EDUCATION and/or EXPERIENCE:

• High school diploma required, Bachelor's degree preferred
• Minimum 2+ years related experience and/or training
• Experience in a customer service position or industry

Skills & Abilities

• Proficiency in Microsoft applications, specifically Word and Excel
• Ability to type 50-60 words per minute
• Ability to prioritize and multi-task and pay great attention to detail
• The individual may occasionally lift up to 50 pounds

Work Environment

• Individuals must be able to work in a fast-paced, team-focused environment.
• Individuals must have a positive attitude when faced with quick deadlines
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Heritage Auctions welcomes and encourages applications from women, minorities, veterans, mature workers, and persons with disabilities. EOE