Denver SaaS Onboarding Specialist - Data Migrations

Confidential; Denver (CO); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary and benefits

Opportunity to shape customer success function

Mission-driven work

Job summary

A leading technology company is looking for an Onboarding Specialist in Denver, Colorado. This role involves managing the customer onboarding pipeline, coordinating with international teams, and ensuring every new customer is successfully onboarded. Ideal candidates should have 3–5 years in customer onboarding or project management, excellent organizational and communication skills. This position is full-time and requires in-office work.

Qualifications

• 3–5 years experience in customer onboarding, implementation, or project management (preferably SaaS).
• Excellent communication and organizational skills.
• Strong ability to manage multiple onboarding projects simultaneously.
• Detail-oriented and proactive.
• Strong project management mindset.

Responsibilities

• Track and manage all new customer onboarding projects in the U.S.
• Work directly with AEs to collect required documents from customers.
• Coordinate with the international onboarding team for technical tasks.
• Provide U.S. customers with clear timelines and updates during onboarding.
• Identify and fix bottlenecks in the onboarding process.
• Track onboarding KPIs and report regularly.

Skills

Customer onboarding

Project management

Communication skills

Organizational skills

Tools

Salesforce

HubSpot CRM

Job description

A leading technology company is looking for an Onboarding Specialist in Denver, Colorado. This role involves managing the customer onboarding pipeline, coordinating with international teams, and ensuring every new customer is successfully onboarded. Ideal candidates should have 3–5 years in customer onboarding or project management, excellent organizational and communication skills. This position is full-time and requires in-office work.