Denver Metro Store GM: Lead Operations & Guest Experience

Dominos; Elizabeth (CO); On-site; USD 19,000 - 25,000; Part time

Job summary

Domino's in the Denver Metro area is seeking customer service reps with personality to support growth and deliver excellent service. Join a team that values friendly, efficient interactions and a willingness to learn, with schedules designed to fit your life.

Responsibilities include daily store operations, ensuring calls and interactions are handled promptly, assisting with driver coordination, and maintaining clean, welcoming restaurants while upholding safety and quality standards.

Qualifications

• Must live in or moving to the Denver Metro area.

Responsibilities

• Login to RapidHire daily to ensure we are hiring the best people possible.
• Review with management team evernote feedback from Director of Operations/District Manager.
• Drive with one driver each week at your store, and give feedback on how he/she can improve efficiency and tips. Train drivers how to smart hustle.
• Review SUTUS reports daily and work on getting to zero calls on hold and 90% of calls answered in less than 2 rings.
• Have detailed notes on free items given away daily.
• Maintain load times at 3 minutes or less and wait times at 3 minutes or less.
• Work on driver hustle and in store hustle to get EDT to 18 minutes.
• Maintain 85% DOT
• Team Member Safety comes first.
• Give out daily to do list to strive for impeccably clean & well-maintained restaurants.
• Hire only exceptional people radiating friendliness with a SMILE.
• Maintain Perfect Product in the store.
• Get stores ready to score well on the EOC
• Attend & Participate in weekly GM meetings.
• Report any incidents to your Director of Operations/District Manager immediately, and provide all necessary paperwork to insurance companies.
• You must hire and staff your store to eliminate all overtime.

Job description

Domino's in the Denver Metro area is seeking customer service reps with personality to support growth and deliver excellent service. Join a team that values friendly, efficient interactions and a willingness to learn, with schedules designed to fit your life.

Responsibilities include daily store operations, ensuring calls and interactions are handled promptly, assisting with driver coordination, and maintaining clean, welcoming restaurants while upholding safety and quality standards.