Dental Treatment Plan Navigator

Dental Team of West Palm; West Palm Beach (FL); Presencial; USD 34 000 - 37 000; Tempo integral

Resumo da oferta

Dental Team of West Palm Beach is seeking a Treatment Plan Coordinator to support patients through the treatment planning and acceptance process. This role focuses on explaining suggested plans, coordinating financial and insurance information, and supporting scheduling to ensure patients feel informed in their care decisions.

The position involves collaboration with providers, front-office staff, and the Office Manager to ensure accurate documentation, clear communication, and a consistent

Qualificações

• Experience in dental or healthcare office preferred.
• Knowledge of dental terminology, procedures, and insurance processes.
• Strong interpersonal and communication skills with a patient-first mindset.
• Proficiency with dental practice management software and Microsoft Office.
• Strong organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.

Responsabilidades

• Present dental treatment plans in a clear, professional, and compassionate manner.
• Educate patients on recommended procedures, timelines, and expected outcomes.
• Serve as a primary point of contact for patient questions related to treatment plans.
• Prepare and review treatment estimates for proposed dental services.
• Verify insurance benefits related to treatment plans and explain coverage to patients.
• Discuss payment options and assist with setting up payment arrangements as applicable.
• Coordinate treatment scheduling with providers and front-office staff.
• Track case acceptance and follow up with patients regarding pending treatment plans.
• Support completion of treatment plans through proactive communication and follow-up.
• Maintain accurate treatment plan and financial documentation in practice management systems.
• Ensure treatment plans are complete and properly documented prior to scheduling.
• Maintain confidentiality and compliance with HIPAA and company policies.

Conhecimentos

Interpersonal skills

Communication

Multitasking

Organizational skills

Patient-first mindset

Formação académica

Healthcare office experience

Ferramentas

Dental practice management software

Microsoft Office

Descrição da oferta de emprego

Dental Team of West Palm Beach is seeking a Treatment Plan Coordinator to support patients through the treatment planning and acceptance process. This role focuses on explaining suggested plans, coordinating financial and insurance information, and supporting scheduling to ensure patients feel informed in their care decisions.

The position involves collaboration with providers, front-office staff, and the Office Manager to ensure accurate documentation, clear communication, and a consistent