Dental Treatment Plan Coordinator - Patient Scheduling

Family Dental Care of Rocky Hill; Rocky Hill (CT); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Paid vacation

Paid holidays

401k with matching

Health, dental, and vision plan

Life Insurance

Disability Insurance

Job summary

Family Dental Care of Rocky Hill in Rocky Hill, CT is seeking a Dental Treatment Plan Coordinator. This full-time role focuses on presenting treatment plans, explaining insurance benefits, and coordinating appointments to ensure a smooth patient experience.

You will work with the clinical team to manage daily patient flow, assist with financial arrangements, handle pre-authorization, and maintain HIPAA-compliant records using Eaglesoft and Microsoft Office.

Qualifications

• Dental insurance knowledge is required.
• Excellent oral and written communication skills.
• Project coordination experience.
• OSHA/HIPAA knowledge; proficient with Microsoft Office and dental practice management software; Eaglesoft knowledge a plus.

Responsibilities

• Prepare and present treatment plans and financial estimates to patients for all prescribed treatments.
• Schedule patient treatment appointments: reschedule patients that miss their appointment and call patients who have not completed treatment.
• Manage the Doctor and hygiene schedules to achieve goals through efficient use of appointment time.
• Work with a clinical team to effectively manage daily patient flow and provide communication to appropriate individuals.
• Assist patients with financial arrangements and pre-authorization.
• Handle all treatment paperwork including consent forms and HIPAA compliance.
• Check patients out and answer/return incoming calls from patients.

Skills

Communication skills

Project coordination

Dental insurance knowledge

Microsoft Office

Eaglesoft

Team collaboration

Time management

Attention to detail

HIPAA knowledge

Tools

Eaglesoft

Microsoft Office

Dental PM software

Job description

Family Dental Care of Rocky Hill in Rocky Hill, CT is seeking a Dental Treatment Plan Coordinator. This full-time role focuses on presenting treatment plans, explaining insurance benefits, and coordinating appointments to ensure a smooth patient experience.

You will work with the clinical team to manage daily patient flow, assist with financial arrangements, handle pre-authorization, and maintain HIPAA-compliant records using Eaglesoft and Microsoft Office.