Treatment Coordinator

Guardian Dentistry; Rocky Hill (CT); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Guaranteed hourly rate

Paid vacation and holidays

401k with matching contributions

Health, dental, and vision plan

Life and disability insurance

Job summary

Family Dental Care of Rocky Hill is seeking a Dental Treatment Plan Coordinator to ensure a smooth patient experience, clearly explain treatment plans, benefits, and insurance coverage, and coordinate appointments.

You will support financial arrangements, work closely with the Doctor and hygiene team, and handle necessary paperwork while maintaining HIPAA compliance and excellent patient communication.

Qualifications

• Dental insurance knowledge is required.
• Excellent oral and written communication skills.
• Project coordination experience.
• Proficiency with Microsoft Office and dental practice management software.
• Eaglesoft knowledge is a plus.

Responsibilities

• Prepare and present treatment plans and financial estimates to patients for all prescribed treatments.
• Schedule patient treatment appointments and reschedule or follow up as needed.
• Manage doctor and hygiene schedules to maximize appointment efficiency.
• Work with a clinical team to manage daily patient flow and communication.
• Assist patients with financial arrangements and pre-authorization.
• Handle all treatment paperwork including consent forms and exit paperwork.
• Maintain confidentiality and HIPAA compliance for patient records.
• Check patients out and handle incoming calls from patients.

Job description

Treatment Coordinator# Careers## Treatment CoordinatorApply: Rocky Hill, CT: Full time: Posted Yesterday: JR103743**Location:**Family Dental Care of Rocky Hill**Dental Treatment Plan Coordinator - Family Dental Care (Rocky Hill, CT)** Salary Range: $25.00 - $28.00 Hourly **Overview** The Dental Treatment Plan Coordinator’s primary responsibility is to ensure that the patient’s office experience is seamless and be sure the patient leaves well informed and prepared for their next appointment. This includes ensuring the patient understands their treatment plan, the benefits of treatment, insurance benefits, assisting with financial arrangements, and coordination of appointments. Schedule: Full-time, Monday - Friday**Duties/Responsibilities** * Prepare and present treatment plans and financial estimates to patients for all prescribed treatments.* Schedule patient treatment appointments: reschedule patients that miss their appointment and call patients who have not completed treatment.* Manage the Doctor and hygiene schedules to achieve goals through efficient use of appointment time.* Work with a clinical team to effectively manage daily patient flow, providing communication and information to the appropriate individuals.* Assist patient with financial arrangements.* Complete pre-authorization.* Handle all treatment paperwork including consent forms, policy forms, and exit paperwork.* Effectively communicate and develop a strong working relationship with the Doctor and promote teamwork through cooperative and professional behaviors.* Check patients out.* Answer and return incoming calls from patients.* Adhere to confidentiality, state, federal, and HIPAA laws and guidelines concerning patient records.* Other duties as assigned.**Required Skills/Abilities** * Dental insurance knowledge is required.* Excellent oral and written communication skills.* Project coordination experience.* Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures.* Facility with Microsoft Office and dental practice management software.* Positively contribute to a respectful and collaborative working environment with coworkers.* Willingness to advance skills through continuing education opportunities.* Present to work during scheduled shifts.* Eaglesoft knowledge a plus!**Compensation & Benefits:*** Guaranteed Hourly Rate* Paid Vacation & Paid Holidays* 401k Program: with matching contributions* Benefits: (offered at 30 hours or more)* Competitive health, dental, and vision plan* Life Insurance and Disability Insurance **FLSA Status:**Non-ExemptWe are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.