Dental Treatment Plan Coordinator — Close High-Value Cases

Dolan Dental PLLC; Wethersfield (CT); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Employee discounts

Paid time off

Job summary

Dolan Dental PLLC is seeking an experienced Treatment Plan Coordinator to bridge our clinical team and patients, guiding them through complex, high-value plans and supporting front office operations. You will present care options, drive case acceptance, and coordinate third-party financing to ensure patients receive the treatments they need.

In this fast-paced, high-tech practice, you’ll manage scheduling, CRM records, and payments while collaborating closely with front desk and clinical staff

Qualifications

• Experience presenting and closing high-end treatment plans.
• Strong track record of case acceptance and closing cases.
• Experience with third-party financing platforms.
• Comfort with front office duties (phones, scheduling, payments).
• Excellent communication and relationship-building abilities.

Responsibilities

• Present and explain complex treatment plans with clarity.
• Build trust with patients to drive case acceptance.
• Coordinate financing options to enable care.
• Follow up on pending plans to secure scheduling.
• Handle front desk duties and payments efficiently.
• Maintain organized patient records and CRM data.
• Collaborate with front desk and clinical team for smooth flow.
• Track acceptance rates and outcomes.

Skills

Treatment plan presentation

Closing high-ticket cases

Patient relationship-building

Front desk coordination

CRM proficiency

Communication skills

Team collaboration

Adaptability under pressure

Tools

CRM software

Dental practice management software

Financing platforms

Job description

Dolan Dental PLLC is seeking an experienced Treatment Plan Coordinator to bridge our clinical team and patients, guiding them through complex, high-value plans and supporting front office operations. You will present care options, drive case acceptance, and coordinate third-party financing to ensure patients receive the treatments they need.

In this fast-paced, high-tech practice, you’ll manage scheduling, CRM records, and payments while collaborating closely with front desk and clinical staff