Dental Treatment Coordinator

Socket.dev; Arlington Heights (IL); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health, Dental, Vision

Life & Disability Insurance

401k

Paid Time Off

Bonus opportunities

Job summary

Socket.dev is seeking a Treatment Plan Coordinator in Arlington Heights, IL to educate patients on their treatment plans, present options, obtain financial consent, and ensure plans are accurately recorded in the system. You will manage a productive schedule, coordinate with labs, and complete administrative tasks promptly.

The role requires a high school diploma, at least two years in dental/healthcare service, and strong communication skills; Dentrix experience is a plus.

Qualifications

• Minimum of two years' experience in a dental, healthcare or service environment.
• Knowledge of dental insurance and explanation of benefits preferred.
• Superior communication and customer service skills.

Responsibilities

• Educate patients on their treatment plan and its importance.
• Present treatment plan options and obtain financial consent including payment plans.
• Ensure treatment plans are accurate in the system.
• Manage a productive schedule and schedule future appointments.
• Coordinate with labs to ensure case completion prior to appointments.
• Complete all administrative tasks accurately and timely.

Skills

Patient communication

Customer service

Microsoft Office

Education

High school diploma

Tools

Dentrix

Job description

A team that is aligned and patient-focused creates a great environment for patients, and for you as a member of the team. This is what we strive to be and who we want to join us in providing the best care possible for patients to help our communities be healthier, feel better, and smile with confidence.

Our team is adding a Treatment Plan Coordinator that shares our passion for patient care and education.

Responsibilities

• Educate patients on their treatment plan and the importance of their oral health
• Present treatment plan options and gain financial consent including payment plans
• Ensure treatment plans are accurate in the system
• Manage a productive schedule and schedule future appointments
• Coordinate with labs to ensure case completion prior to patient appointments
• Complete all administrative tasks accurately and timely

Qualifications

• High school diploma required, a degree or additional education in a business or healthcare discipline preferred
• Minimum of two (2) years’ experience in a dental, healthcare, or service environment
• Knowledge of dental insurance and explanation of benefits preferred
• Superior communication and customer service skills with a desire to help patients
• Proficient with Microsoft Office products and dental software, experience with Dentrix strongly preferred

Benefits

As a valued team member, you’ll enjoy a rewarding career with growth opportunities and a comprehensive benefits package. Benefits for Full Time Treatment Plan Coordinators include:

• Medical, Dental, and Vision Insurance
• Life Insurance, Short-Term and Long-Term Disability Insurance
• Flexible Spending Accounts
• Wellness Program
• Paid Time Off and Paid Holidays
• Employee Referral Program Bonuses
• Quarterly Bonus Opportunities
• 401k
• Career Growth Opportunities

An equal opportunity employer and an advocate for diversity and inclusion

Hourly rate $20 — $25 USD

We take great pride in helping our communities be healthier, feel better, and smile with confidence. Daily, we are driven by our vision to provide an elite patient experience tailored to their needs to receive the best care possible.

Not only do our team members find it rewarding to help patients be healthier, but they also enjoy being part of an organization that supports their growth. Our commitment to professional development and promoting internally when appropriate allows for tremendous career opportunities.