Dental Treatment Coordinator: Patient Experience & Scheduling Pro

Dental Associates Group; Beechview Estates (OH); On-site; USD 37,000 - 52,000; Full time

Benefits offered by this job

Medical insurance (3 plans)

Dental insurance

Vision insurance

Paid vacation

Paid sick leave

Job summary

Anderson Smile Center in Cincinnati, OH is seeking a friendly Treatment Plan Coordinator to support the office manager and clinical team. You will greet patients, verify information, schedule appointments, and ensure accurate benefit summaries in dental software to maintain productive patient schedules.

The ideal candidate has at least one year of front desk experience, strong communication skills, and knowledge of insurance protocols.

Qualifications

• One year of dental front desk experience.
• Knowledge of dental insurance protocols and terminology.
• Excellent communication and interpersonal skills.
• Self-motivated, punctual, and a team player.
• Experience with Open Dental software preferred.
• Proficiency in dental terminology and procedures.

Responsibilities

• Greet and welcome patients and visitors to the practice.
• Check in patients according to office protocol, verifying and updating patient information.
• Confirm appointments according to protocol and patient preferences.
• Schedule appointments for efficient use of doctor and staff time.
• Maintain a clean, welcoming, and professional reception area.
• Manage the recall and inactive patient systems.
• Collect patient payments at the time of service.
• Prepare financial treatment plans and present plan options to patients.
• Gather and verify patient benefits while maintaining accurate benefit summaries in dental software.
• Open and close the dental office according to established office protocols.
• Handle daily cash procedures and balance the day's transactions.
• Submit insurance claims for completed treatments and process prior authorizations.

Skills

Front desk experience

Insurance knowledge

Communication skills

Team player

Open Dental software

Dental terminology

Tools

Open Dental software

Job description

Anderson Smile Center in Cincinnati, OH is seeking a friendly Treatment Plan Coordinator to support the office manager and clinical team. You will greet patients, verify information, schedule appointments, and ensure accurate benefit summaries in dental software to maintain productive patient schedules.

The ideal candidate has at least one year of front desk experience, strong communication skills, and knowledge of insurance protocols.