Dental Treatment Coordinator - Anderson Smile Center

Dental-Associates-Group; Beechview Estates (OH); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Medical insurance (3 plans)

Dental insurance

Vision insurance

Paid vacation

Paid sick leave

Job summary

Anderson Smile Center in Cincinnati, OH seeks a friendly Treatment Plan Coordinator to join our dental team. You will greet patients, verify insurance, schedule appointments, and present treatment options with clarity and compassion.

Ideal candidates have at least one year front desk experience, knowledge of dental insurance, and proficiency with Open Dental. Join us to help maintain efficient patient flow and an outstanding patient experience.

Qualifications

• One year of dental front desk experience.
• Knowledge of dental insurance protocols and terminology.
• Experience with Open Dental software.
• Excellent communication and interpersonal skills.
• Self-motivated and a team player.

Responsibilities

• Greet and welcome patients and visitors to the practice.
• Check in patients according to office protocol and verify information.
• Schedule appointments for efficient use of doctor and staff time.
• Maintain a clean, welcoming reception area.
• Manage recall and inactive patient systems.
• Collect patient payments at the time of service.
• Prepare financial treatment plans and present options to patients.
• Verify patient benefits and update summaries in dental software.
• Open and close the dental office per protocols.
• Submit insurance claims and process authorizations.

Skills

Front desk experience

Dental insurance knowledge

Excellent communication

Team player

Open Dental

Dental terminology

Tools

Open Dental

Job description

Who We Are:

Welcome to Anderson Smile Center! Located in Cincinnati, OH, Anderson Smile Center provides advanced dental care for the entire family. We offer superior dental services for all ages, helping our patients achieve and maintain beautiful, healthy smiles.

Whether our patients need basic dental cleanings or complete cosmetic dentistry services, we are here to make them smile. Allow our skilled team to provide personalized, gentle, and high-quality dental care for every patient who walks through our doors.

Qualifications:

• One year of dental front desk experience.


• Knowledge of dental insurance protocols and terminology.


• Excellent communication and interpersonal skills.


• Self-motivated, punctual, and a team player.


• Experience with Open Dental software preferred.


• Proficiency in dental terminology and procedures.

The Treatment Plan Coordinator works alongside the office manager and clinical team to deliver an exceptional patient experience. Ideal candidates should possess a friendly, outgoing demeanor and excellent organizational skills, along with the ability to direct and help maintain full, productive patient schedules.

Benefits:

This position offers great benefits, including three medical insurance plans to choose from, dental insurance, vision insurance, paid vacation, and paid sick leave.

Essential Functions:

• Greet and welcome patients and visitors to the practice.


• Check in patients according to office protocol, verifying and updating patient information.


• Confirm appointments according to protocol and patient preferences.


• Schedule appointments for efficient use of doctor and staff time.


• Maintain a clean, welcoming, and professional reception area.


• Manage the recall and inactive patient systems.


• Collect patient payments at the time of service.


• Prepare financial treatment plans and present plan options to patients.


• Gather and verify patient benefits while maintaining accurate benefit summaries in dental software.


• Open and close the dental office according to established office protocols.


• Handle daily cash procedures and balance the day's transactions.


• Submit insurance claims for completed treatments and process prior authorizations.