Dental Treatment Coordinator - Patient Experience Lead

Gold Coast Dental; Riverside (CA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental Benefits

Retirement Plan through Cal Savers

Monthly Performance Bonuses

Paid Time Off

Career Growth Opportunities

Ongoing Training & Professional Dev

Job summary

Gold Coast Dental in Riverside, CA is seeking a Treatment Coordinator who excels at guiding patients through their treatment journeys. You will educate patients, present treatment plans, and help them understand insurance benefits and financing options.

The role emphasizes delivering an exceptional patient experience, coordinating scheduling, and collaborating with doctors and front-office staff to ensure smooth care.

Qualifications

• Minimum 4 years as a Dental Treatment Coordinator or front-office role.
• Ability to present treatment plans clearly to patients.
• Knowledge of dental procedures, insurance benefits, and financial arrangements.
• Excellent communication and relationship-building skills.

Responsibilities

• Welcome patients with warmth and professionalism.
• Educate patients on treatment recommendations.
• Explain insurance benefits and payment options.
• Follow up with patients and track treatment acceptance.
• Coordinate scheduling and maintain accurate records.
• Collaborate with doctors and staff to ensure seamless care.

Skills

Treatment coordination

Patient communication

Insurance knowledge

Financial options

Detail oriented

Team player

Tools

Open Dental

Job description

Gold Coast Dental in Riverside, CA is seeking a Treatment Coordinator who excels at guiding patients through their treatment journeys. You will educate patients, present treatment plans, and help them understand insurance benefits and financing options.

The role emphasizes delivering an exceptional patient experience, coordinating scheduling, and collaborating with doctors and front-office staff to ensure smooth care.