Dental Treatment Coordinator: Patient Experience Lead

Archway Dental Partners; New York (NY); On-site; USD 41,000 - 47,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Vacation and sick time

401(k)

Life insurance

Flexible spending account

Professional growth opportunities

Job summary

Archway Dental Partners in New York seeks a Treatment Coordinator / Dental Receptionist to guide patients through treatment planning and scheduling, while presenting options and coordinating care with the doctor. You will be the friendly liaison, ensure a smooth patient journey and handle financial discussions with sensitivity.

Are you a detail-oriented communicator who thrives in a busy dental office? This full-time role offers a 30-hour workweek, benefits eligibility, and opportunities to grow

Qualifications

• Excellent communication and customer service skills.
• Ability to multitask in a fast-paced dental office.
• Proficiency with basic computer systems.
• Willingness to learn and grow in the role.

Responsibilities

• Greet and check in patients.
• Schedule appointments for doctors and hygienists.
• Explain treatment plans and timelines to patients.
• Discuss financial options and collect payments.
• Enter and maintain patient treatment plans.
• Coordinate referrals and communication with other offices as needed.

Skills

Communication

Multitasking

Customer service

Scheduling

Financial arrangements

Education

High school diploma or GED

Tools

Dentrix Ascend

Job description

Archway Dental Partners in New York seeks a Treatment Coordinator / Dental Receptionist to guide patients through treatment planning and scheduling, while presenting options and coordinating care with the doctor. You will be the friendly liaison, ensure a smooth patient journey and handle financial discussions with sensitivity.

Are you a detail-oriented communicator who thrives in a busy dental office? This full-time role offers a 30-hour workweek, benefits eligibility, and opportunities to grow