Dental Treatment Coordinator - Patient Experience & Growth

NYWDS; New York (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

NYWDS on the Upper West Side of Manhattan seeks an experienced Dental Treatment Coordinator. You will connect with patients, present treatment plans, and convert recommendations into scheduled appointments.

A warm, professional demeanor and strong communication are essential to provide an exceptional patient experience. You will discuss fees, insurance benefits, and financing options, while coordinating with the dentist and front desk team to ensure smooth care.

Qualifications

• Excellent interpersonal, communication, and organizational skills.
• Confident discussing financial arrangements and presenting treatment options.
• Friendly, warm, persuasive, and professional personality.
• Proactive, self-motivated, and results-oriented.

Responsibilities

• Present treatment plans clearly, confidently, and professionally.
• Help patients understand the value and importance of recommended dental care.
• Discuss treatment fees, insurance benefits, and financing options.
• Follow up with patients on unscheduled treatment and help increase case acceptance.
• Build strong relationships with patients and create an exceptional patient experience.
• Work closely with the dentist and front desk team to ensure smooth coordination of care.
• Maintain organized treatment follow-up records and track outstanding treatment opportunities.

Skills

Interpersonal skills

Communication

Organizational skills

Financial discussions

Patient relations

Dentrix

Tools

Dentrix

Job description

NYWDS on the Upper West Side of Manhattan seeks an experienced Dental Treatment Coordinator. You will connect with patients, present treatment plans, and convert recommendations into scheduled appointments.

A warm, professional demeanor and strong communication are essential to provide an exceptional patient experience. You will discuss fees, insurance benefits, and financing options, while coordinating with the dentist and front desk team to ensure smooth care.