Dental Treatment Coordinator — Patient Experience & Growth

Gold Coast Dental; Rancho Santa Margarita (CA); Sur place; USD 28 000 - 34 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental Benefits

Cal Savers Retirement

Monthly Bonuses

Paid Time Off

Career Growth

Training & Development

Résumé du poste

Gold Coast Dental is seeking a dedicated Treatment Coordinator to educate patients, present treatment plans, and guide them through the care journey. You will coordinate scheduling, verify insurance, and communicate options to minimize financial barriers, ensuring a smooth patient experience from first contact to treatment acceptance.

The role emphasizes teamwork, ongoing training, and a commitment to growth within a patient-centered practice that values excellence and compassionate care.

Qualifications

• 4+ years of experience as a Dental Treatment Coordinator, Patient Coordinator, or Dental Front Office professional.
• Strong ability to present treatment plans and help patients move forward with recommended care.
• Knowledge of dental procedures, insurance benefits, and financial arrangements.
• Excellent communication and relationship-building skills.
• Highly organized with strong attention to detail.
• Comfortable working in a team-oriented environment.

Responsabilités

• Welcome every patient with warmth, professionalism, and genuine care.
• Present treatment plans in a compassionate, educational manner.
• Explain insurance benefits, financial estimates, and available payment options.
• Follow up with patients who have unscheduled treatment and encourage prioritization of oral health.
• Track treatment acceptance and contribute to practice growth.

Connaissances

Communication skills

Relationship building

Organizational skills

Team oriented

Outils

Open Dental

Cherry

Care Credit

Description du poste

Gold Coast Dental is seeking a dedicated Treatment Coordinator to educate patients, present treatment plans, and guide them through the care journey. You will coordinate scheduling, verify insurance, and communicate options to minimize financial barriers, ensuring a smooth patient experience from first contact to treatment acceptance.

The role emphasizes teamwork, ongoing training, and a commitment to growth within a patient-centered practice that values excellence and compassionate care.