Dental Treatment Coordinator - Patient Experience Champion

Gold Coast Dental; San Gabriel (CA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Benefits

Retirement Plan

Monthly Performance Bonuses

Paid Time Off

Career Growth Opportunities

Ongoing Training

Job summary

Gold Coast Dental is looking for a passionate Treatment Coordinator in San Gabriel, CA, to connect with patients and guide them through their treatment journey. In this role, you'll educate patients on oral care, present treatment plans, and help overcome financial barriers while ensuring a positive experience.

The ideal candidate has over 4 years of experience, strong communication skills, and is well-organized.

Qualifications

• 4+ years of experience as a Dental Treatment Coordinator, Patient Coordinator, or Dental Front Office professional.
• Strong ability to present treatment plans and help patients move forward with recommended care.
• Excellent communication and relationship-building skills.
• Highly organized with strong attention to detail.
• Experience in a team-oriented environment.

Responsibilities

• Welcome every patient with warmth and professionalism.
• Educate patients on recommended treatment using clear language.
• Schedule treatment efficiently while supporting provider productivity.
• Assist with insurance verification and pre-authorizations as needed.
• Contribute ideas to improve patient experience.

Skills

Patient management

Communication skills

Organizational skills

Relationship building

Insurance knowledge

Dental procedures knowledge

Team collaboration

Open Dental software

Cherry and Care Credit

Tools

Open Dental

Cherry

Care Credit

Job description

Gold Coast Dental is looking for a passionate Treatment Coordinator in San Gabriel, CA, to connect with patients and guide them through their treatment journey. In this role, you'll educate patients on oral care, present treatment plans, and help overcome financial barriers while ensuring a positive experience.

The ideal candidate has over 4 years of experience, strong communication skills, and is well-organized.