Dental Treatment Coordinator: Patient Experience & Growth

Gold Coast Dental; La Verne (CA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Benefits

Cal Savers Retirement

Performance Bonuses

Paid Time Off

Career Growth

Ongoing Training

Job summary

Gold Coast Dental is seeking a Treatment Coordinator to guide patients through their treatment journey and educate them on care options. You will ensure a positive patient experience and clear next steps, while collaborating with a supportive team in a dynamic dental practice.

Ideal candidates have 4+ years of front office or treatment coordination experience, with strong communication and organizational skills. Open Dental, Cherry, and Care Credit experience are preferred.

Qualifications

• We are looking for 4+ years of experience in dental treatment coordination or front office roles.
• Ability to present treatment plans and guide patients through care options.
• Knowledge of dental procedures, insurance benefits, and financial arrangements.
• Excellent communication and relationship-building skills.
• Highly organized with strong attention to detail.

Responsibilities

• Deliver an exceptional patient experience with warmth and professionalism.
• Educate patients on recommended treatment using clear language and build trust.
• Explain insurance benefits, estimates, and payment options to patients.
• Coordinate scheduling, documentation, and pre-authorizations with teams.

Skills

Communication

Organization

Teamwork

Treatment planning

Relationship-building

Tools

Open Dental

Cherry

Care Credit

Job description

Gold Coast Dental is seeking a Treatment Coordinator to guide patients through their treatment journey and educate them on care options. You will ensure a positive patient experience and clear next steps, while collaborating with a supportive team in a dynamic dental practice.

Ideal candidates have 4+ years of front office or treatment coordination experience, with strong communication and organizational skills. Open Dental, Cherry, and Care Credit experience are preferred.