Dental Care Experience Lead

Gold Coast Dental; La Habra (CA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Benefits

Retirement Plan through Cal Savers

Monthly Performance Bonuses

Paid Time Off

Career Growth Opportunities

Ongoing Training & Professional De

Job summary

Gold Coast Dental is seeking a Treatment Coordinator in California to guide patients through their treatment journey, present plans, and help them understand insurance and payment options.

The role emphasizes delivering an exceptional patient experience, collaborating with the care team, and driving treatment acceptance while maintaining detailed records and providing ongoing patient education.

Qualifications

• 4+ years of experience as a Dental Treatment Coordinator, Patient Coordinator, or Dental Front Office professional.

Responsibilities

• Welcome patients with warmth, professionalism, and genuine care.
• Educate patients on recommended treatment using clear, simple language.
• Explain insurance benefits, financial estimates, and payment options.
• Coordinate scheduling with clinical and administrative teams for seamless care.
• Follow up with patients on unscheduled treatment and track acceptance.

Skills

Patient communication

Treatment plan presentation

Insurance benefits knowledge

Financial arrangements

Open Dental

Cherry & Care Credit

Team collaboration

Detail-oriented

Tools

Open Dental

Cherry

Care Credit

Job description

Gold Coast Dental is seeking a Treatment Coordinator in California to guide patients through their treatment journey, present plans, and help them understand insurance and payment options.

The role emphasizes delivering an exceptional patient experience, collaborating with the care team, and driving treatment acceptance while maintaining detailed records and providing ongoing patient education.