Dental Treatment Coordinator — Patient Educator & Planner

CPF Dental; Nashville (TN); On-site; USD 25,000 - 41,000; Full time

Job summary

CPF Dental is seeking a Business Assistant II (Treatment Coordinator) in Nashville to serve as the liaison between patients and the dental team. You will educate patients about treatment plans, present financial and scheduling options, and support the dentist in delivering exceptional customer service.

A proactive, solution-focused approach helps patients understand their care and drives practice growth. Under the Operations Leader, you will educate patients, discuss payment plans, and ensure

Qualifications

• 2 or more years of dental office experience
• Be a proactive team player with strong communication and HIPAA/OSHA awareness
• Ability to educate patients on treatment plans and financing options

Responsibilities

• Educate patients on treatment plans and clarify questions
• Present treatment options including payment plans and scheduling
• Help patients accept treatment plans and meet financial goals
• Support Dentist(s) to educate patients in a positive, collaborative environment
• Complete administrative duties accurately and timely
• Answer calls and questions about treatment, insurance, finances, and scheduling
• Deliver superior customer service for a positive patient experience
• Maintain HIPAA and PHI privacy and follow company safety procedures

Skills

Self-starter

Independent worker/thinker

Goal achiever

Customer Service Focused

Tech savvy

Lifelong learner

Constructive feedback

Education

High School diploma or equivalent

Job description

CPF Dental is seeking a Business Assistant II (Treatment Coordinator) in Nashville to serve as the liaison between patients and the dental team. You will educate patients about treatment plans, present financial and scheduling options, and support the dentist in delivering exceptional customer service.

A proactive, solution-focused approach helps patients understand their care and drives practice growth. Under the Operations Leader, you will educate patients, discuss payment plans, and ensure