Dental Treatment Coordinator | Patient Care & Scheduling Pro

Lane & Associates Family Dentistry; Louisburg (NC); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Job summary

Lane & Associates Family Dentistry in Louisburg is seeking a Treatment Coordinator to join our team. You will guide patients through treatment journeys, coordinate schedules, and manage financial discussions with patients to ensure a smooth visit.

The role emphasizes patient experience, collaboration with doctors and staff, and accurate data entry in Denticon, while maintaining HIPAA privacy guidelines and a welcoming reception area.

Qualifications

• Must have prior dental office experience.
• Ability to explain treatment plans and financial options to patients.
• Strong communication and organizational skills required.

Responsibilities

• Serve as primary contact for patients and provide a warm, professional experience.
• Manage multi-line phone system and schedule/confirm appointments.
• Coordinate patient appointments to maintain productive provider schedules.
• Check patients in and out with attention to detail.
• Present and review treatment plans with patients and explain financial options.
• Verify insurance coverage and patient benefits.

Skills

Dental experience

Communication

Interpersonal skills

Organizational skills

HIPAA compliance

Team collaboration

Phone etiquette

Denticon knowledge

Education

High School Diploma or GED

Tools

Denticon

Phone system

Job description

Lane & Associates Family Dentistry in Louisburg is seeking a Treatment Coordinator to join our team. You will guide patients through treatment journeys, coordinate schedules, and manage financial discussions with patients to ensure a smooth visit.

The role emphasizes patient experience, collaboration with doctors and staff, and accurate data entry in Denticon, while maintaining HIPAA privacy guidelines and a welcoming reception area.