Dental Treatment Coordinator: Patient Care & Scheduling

Lane-; Raleigh (NC); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k) Employer Contribution Plan

Paid Time Off

Job summary

Lane & Associates Family Dentistry in Raleigh, NC, seeks a Treatment Coordinator with dental office experience to guide patients through treatment plans and financial options. You will manage multi-line phone, schedule appointments, verify benefits, collect payments, and maintain patient records with HIPAA compliance.

Collaboration with doctors and team members is essential to deliver outstanding patient care.

Qualifications

• Previous experience in a dental office.
• Experience as a Treatment Coordinator, Dental Receptionist, or similar dental administrative role.
• Knowledge of dental terminology and common dental procedures.
• Strong communication and interpersonal skills.
• Excellent organization and attention to detail.
• Patient-first mindset with commitment to customer service.

Responsibilities

• Serve as a primary point of contact for patients, providing a welcoming experience.
• Manage a multi-line phone system, including scheduling and confirmations.
• Coordinate patient appointments to maintain provider schedules.
• Check patients in and out with professionalism.
• Present and review treatment plans and financial options.

Skills

Dental experience

Communication skills

Organizational skills

Team collaboration

Education

High School Diploma or GED

Tools

Denticon

Job description

Lane & Associates Family Dentistry in Raleigh, NC, seeks a Treatment Coordinator with dental office experience to guide patients through treatment plans and financial options. You will manage multi-line phone, schedule appointments, verify benefits, collect payments, and maintain patient records with HIPAA compliance.

Collaboration with doctors and team members is essential to deliver outstanding patient care.