Dental Treatment Coordinator - Patient Care & Scheduling

Smile Avenue Family Dentistry; Cypress (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

PTO & holidays

Professional development

Team-based environment

Wellness perks

Job summary

Smile Avenue Family Dentistry in Cypress, TX, is seeking a dedicated Treatment Coordinator to help patients move from consultation to completed care by coordinating appointments, explaining treatment options, and supporting clear communication throughout the treatment process.

Success in this role means creating a seamless, patient-centered experience—ensuring plans are understood, scheduled efficiently, and followed through with timely follow-up.

Qualifications

• Experience as Treatment Coordinator or similar in a dental office.
• Strong dental terminology and office procedures.
• Excellent organizational and communication skills.
• Proficiency with dental software and MS Office.

Responsibilities

• Coordinate and schedule dental appointments to optimize resources and patient convenience.
• Review and explain treatment plans, ensuring patient understanding of services and costs.
• Serve as liaison between patients, dentists and financing entities for clear communication and payment.
• Monitor patient accounts and follow up on treatment progress to ensure protocol compliance.
• Maintain accurate records of patient interactions, plans and outcomes per compliance standards.
• Implement office protocols to reduce waiting times and improve patient experience.
• Handle sensitive patient data with confidentiality and professionalism.
• Provide empathetic support, addressing concerns in a welcoming manner.
• Collaborate with staff to support daily operations and teamwork.
• Stay current on dental practices and technologies to support care.

Skills

Organizational skills

Communication skills

Multitasking

Discretion

Problem-solving

Confidentiality

Dental terminology

Dental software

MS Office

Education

High School Diploma

Dental office management certification (preferred)

Tools

Dental software

Microsoft Office

Job description

Smile Avenue Family Dentistry in Cypress, TX, is seeking a dedicated Treatment Coordinator to help patients move from consultation to completed care by coordinating appointments, explaining treatment options, and supporting clear communication throughout the treatment process.

Success in this role means creating a seamless, patient-centered experience—ensuring plans are understood, scheduled efficiently, and followed through with timely follow-up.