Dental Office Manager | Lead Operations & Patient Experience

Smile Avenue Family Dentistry; Cypress (TX); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Professional development

Wellness programs

Leadership opportunities

Job summary

Smile Avenue Family Dentistry is seeking an Office Manager to lead day-to-day operations and support a positive patient experience in Cypress, Texas. The role focuses on coordinating scheduling, supplies, and customer service while maintaining accurate cash flow and financial processes.

You will motivate the team, uphold service standards, and ensure smooth office operations with attention to detail and follow-through across all administrative tasks.

Qualifications

• Leadership and problem-solving skills to motivate and support the team.
• Excellent customer service and a patient-focused communication style.
• Experience in dental or medical settings preferred with strong organizational skills.
• Experience with billing and bookkeeping practices and financial accuracy.
• Comfort with scheduling and administrative systems and office tools.

Responsibilities

• Manage all office operations, including patient care coordination and finance oversight.
• Receive patients, schedule appointments, maintain provider schedule.
• Process insurance claims and payments; manage refunds and collections.
• Oversee payroll, employee relations, performance appraisals, and terminations.
• Hire/train staff and develop office budget to optimize resources.
• Ensure excellent customer service and support productivity improvements.

Skills

Leadership

Customer service

Team motivation

Attention to detail

Communication

Education

Bachelor's degree in HR or Business Administration

Tools

Billing software

Payroll software

Scheduling systems

Job description

Smile Avenue Family Dentistry is seeking an Office Manager to lead day-to-day operations and support a positive patient experience in Cypress, Texas. The role focuses on coordinating scheduling, supplies, and customer service while maintaining accurate cash flow and financial processes.

You will motivate the team, uphold service standards, and ensure smooth office operations with attention to detail and follow-through across all administrative tasks.