Dental Care Coordinator: Plans, Scheduling & Insurance

Avenue 360; Houston (TX); On-site; USD 36,000 - 54,000; Full time

Job summary

Avenue 360 in Houston is seeking a Dental Treatment Coordinator to serve as the critical link between patients and dental services. You will ensure patients understand their treatment plans, receive timely care, and fulfill financial responsibilities while aligning with our mission to improve oral health outcomes within one year.

Responsibilities include guiding patients through plans, verifying insurance, managing appointments, and maintaining compliant EHR documentation, with a focus on

Qualifications

• Excellent oral and written communication skills.
• Proficiency with Microsoft Office Suite applications.
• Experience with EHR database systems desirable.
• Bilingual in English and Spanish highly desired.
• Registered Dental Assistant with TSBDE highly desired.
• Annual CE hours required to maintain licensure.

Responsibilities

• Guide patients through dental treatment plans and ensure timely completion.
• Explain treatment plans, oral health implications, and financial responsibilities.
• Verify insurance eligibility and collect co-pays and payments.
• Schedule appointments and manage patient flow to reduce wait times.
• Maintain accurate documentation in patient charts and EHRs.
• Meet departmental productivity and call-center related goals.
• Provide cross-coverage to other clinics as needed.

Skills

Communication skills

Bilingual English/Spanish

Microsoft Office

Education

High School Diploma or GED

Tools

EHR databases

Microsoft Office Suite

Job description

Avenue 360 in Houston is seeking a Dental Treatment Coordinator to serve as the critical link between patients and dental services. You will ensure patients understand their treatment plans, receive timely care, and fulfill financial responsibilities while aligning with our mission to improve oral health outcomes within one year.

Responsibilities include guiding patients through plans, verifying insurance, managing appointments, and maintaining compliant EHR documentation, with a focus on