Dental Treatment Coordinator — Patient Care & Financing

Olentangy Modern Dental; Lewis Center (OH); On-site; USD 36,000 - 52,000; Full time

Job summary

Olentangy Modern Dental is seeking a motivated Treatment Coordinator to join the team full-time. You will guide patients through treatment plans, explain costs, discuss insurance estimates and payment options, and help patients feel confident moving forward with care.

The ideal candidate is organized, patient-focused, and comfortable discussing finances with patients. Dental office experience, familiarity with treatment planning, insurance benefits, and practice management software (Open Dental)

Qualifications

• Dental office experience preferred.
• Familiarity with treatment planning and insurance benefits.
• Experience with practice management software (Open Dental) preferred.

Responsibilities

• Present and explain dental treatment plans to patients
• Review treatment costs, insurance estimates, and patient financial responsibility
• Discuss financing and payment options with patients
• Schedule recommended treatment and help maximize the doctor's schedule
• Follow up with patients who have unscheduled or outstanding treatment
• Maintain and work treatment follow-up lists
• Communicate effectively with doctors, clinical team members, and front office staff
• Answer patient questions regarding treatment recommendations and next steps
• Build relationships with patients and help them overcome barriers to completing treatment
• Maintain accurate documentation of treatment discussions and patient communication
• Assist with additional front-office responsibilities as needed

Skills

Customer service

Communication

Organization

Tools

Open Dental

Job description

Olentangy Modern Dental is seeking a motivated Treatment Coordinator to join the team full-time. You will guide patients through treatment plans, explain costs, discuss insurance estimates and payment options, and help patients feel confident moving forward with care.

The ideal candidate is organized, patient-focused, and comfortable discussing finances with patients. Dental office experience, familiarity with treatment planning, insurance benefits, and practice management software (Open Dental)