Dental Healthcare Coordinator — Finance & Patient Experience

PDS Health; Sheridan (CO); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

Tuition Reimbursement

401K

Paid time to volunteer in your local

Job summary

PDS Health is seeking an Healthcare Coordinator to partner with dentists in our network to secure financial commitments for proposed treatments. You will educate patients on treatment choices and help overcome objections to ensure timely care while upholding a positive patient experience.

In this role you will master PDS systems, support clinicians on exams, and manage insurance pre-authorizations as needed. Travel between offices may be required.

Qualifications

• Knowledge of office practices, technology applications and patient insurances.
• Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results).
• Patient Advocate (flexible and adaptive; empathetic; passionate; ethical).
• Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient).
• Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members staff and clinicians; understands local market drivers and competition).
• Influencer (active listener/observer of behavior; creates a win/win need for change)
• Self-motivated, reliable individual capable of working independently as well as part of a team.
• Ability to multi-task effectively without compromising the quality of the work.
• Excellent interpersonal, oral and written communication skills.
• Ability to handle and maintain extreme confidentially Patient records.
• Organized, detail-oriented individual able to work in a fast-paced environment.

Responsibilities

• Partner with supported Dentists to help gain a financial commitment from the patient to start recommended dentistry.
• Explain treatment options and educate patients on choices to facilitate case acceptance.
• Support daily office operations and keep schedules productive.
• Be the Subject Matter Expert on all available financial options for patients.
• Assist with pre-authorizations and ensure compliance with policies and regulations.

Skills

Office practices

Technology applications

Patient insurances

Results oriented

Patient advocate

Process focused

Financial acumen

Influencer

Self-motivated

Multi-tasking

Interpersonal communication

Oral communication

Written communication

Confidentiality

Organized

Detail-oriented

Education

High School Diploma or GED

Job description

PDS Health is seeking an Healthcare Coordinator to partner with dentists in our network to secure financial commitments for proposed treatments. You will educate patients on treatment choices and help overcome objections to ensure timely care while upholding a positive patient experience.

In this role you will master PDS systems, support clinicians on exams, and manage insurance pre-authorizations as needed. Travel between offices may be required.