Dental Treatment Coordinator

Implant Dentistry and Periodontics; Fishers (IN); On-site; USD 26,174 - 34,440; Full time

Benefits offered by this job

Life Insurance

Employee Referral Bonus

CE

Health (HSA/FSA)

Holiday Pay

401(k)

Free uniforms

Paid time off

Vision insurance

Health insurance

Job summary

Implant Dentistry and Periodontics in Indiana seeks a Treatment Coordinator with sales experience to join a private practice focused on outstanding dental care and a great working environment. Build patient rapport, educate on treatment options, and coordinate schedules with a friendly team.

You’ll participate in a team-driven culture that values communication, critical thinking, and problem-solving as you help patients achieve their smile goals.

Qualifications

• Dental: 1 year (Preferred).
• Customer Service: 1 year (Preferred).
• Sales Experience: 1 year (Preferred).

Responsibilities

• Comforts patients by addressing anxieties and answering questions.
• Maintains regular and predictable attendance.
• Follows up with referring doctors and patients to communicate treatment status.
• Educates patients on recommended treatments and options.
• Schedules follow-ups to ensure treatment is scheduled.
• Maintains patient records and information securely.
• Completes medical consults for patients as needed.
• Manages patient accounts and financial information accurately.
• Explains third‑party financing and treatment costs to patients.
• Explains dental insurance cost breakdown to patients.
• Protects patient privacy and confidentiality.
• Follows policies to maintain smooth operations and reports needed changes.
• Contributes to team effort by achieving related results.

Skills

Dental experience

Customer service

Sales experience

Job description

Benefits

• Life Insurance
• Employee Referral Bonus
• CE
• Health (HSA/FSA)
• Holiday Pay
• 401(k)
• Free uniforms
• Paid time off
• Vision insurance
• Health insurance

Job Summary

Are you looking to be part of a fun and friendly professional dental team, while also being able to learn and expand your skill set? Look no further. Work in a practice that provides optimal dental care for their patients. If you have great communication skills and an outgoing personality, we would like to hear from you.

Our privately owned practice is seeking a Treatment Coordinator with sales experience. Our number one goal is to give our patients the smile of their dreams and to give our team members a great working environment. We value hard work, critical thinking, and problem‑solving skills when looking for applicants. We hope you are excited to join our team!

Our brand promise is “To serve the underserved.” We take a preventive & comprehensive approach to dentistry.

The Treatment Coordinator at our office works with our dedicated team and then establishes a relationship and rapport with our patients.

Responsibilities

• Comforts patients by anticipating patients' anxieties and answering questions.
• Requires regular and predictable attendance.
• Follows up with referring doctors and patients to communicate treatment status.
• Educates patients on recommended treatment.
• Follows the schedule protocols for follow‑ups to get treatment scheduled.
• Ensures availability of treatment information by filing and retrieving patient records.
• Completes medical consults for patients as needed.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Provides knowledge of third‑party financing to patients and educates them on financial commitments of treatment.
• Has knowledge of dental insurance to explain cost breakdown to patients.
• Protects patients' rights by maintaining confidentiality of personal and financial information.
• Maintains operations by following policies and procedures, and reporting needed changes.
• Contributes to team effort by accomplishing related results as needed.

Qualifications

• Dental: 1 year (Preferred)
• Customer Service: 1 year (Preferred)
• Sales Experience: 1 year (Preferred)

Compensation

$19.00 - $25.00 per hour

Core Values

Serving Beyond Expectations (for patients & our team)

Creating a Caring Partnership

Ownership Mindset