Patient Coordinator

Socket.dev; Germantown (TN); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Paid Time Off

Job summary

Socket.dev is seeking a Patient Coordinator to greet patients, collect and verify insurance information, and manage the daily schedule in a Germantown, TN dental practice.

You will assist patients with insurance questions, handle payments, and maintain a welcoming, organized environment to support high-quality patient care.

Qualifications

• Two years’ experience in dental/medical or customer service.
• Knowledge of dental insurance and benefits preferred.
• Excellent communication with team and patients.

Responsibilities

• Greet patients and families and make them feel welcome.
• Gather patient information, create files, verify insurance eligibility.
• Maintain a productive daily schedule and arrange future appointments.
• Confirm appointments and update the schedule as needed.
• Answer questions about insurance and financial arrangements.
• Collect and post payments from patients and insurers; balance deposits.

Skills

Customer service

Communication

Education

High school diploma

Tools

Dentrix

Microsoft Office

Job description

A team that is aligned and patient-focused creates a great environment for patients, and for you as a member of the team. This is what we strive to be and who we want to join us in providing the best care possible for patients to help our communities be healthier, feel better, and smile with confidence.

Our team is seeking a Patient Coordinator that shares our passion for patient care and education, as well as creating a welcoming environment.

Responsibilities

• Greet patients and their families making them feel welcome in the practice
• Gather patient information, create their files, and verify insurance eligibility
• Maintain a productive schedule for the day and schedule future appointments
• Confirm patient appointments and update the schedule as needed
• Answer patient questions about insurance and financial arrangements
• Collect and post payments from patients and insurance companies
• Balance nightly deposits and complete credit card processing

Qualifications

• High school diploma required, a degree or additional education in a business or healthcare discipline preferred
• Minimum of two (2) years’ experience in a dental, medical, healthcare, or customer service environment
• Knowledge of dental insurance and explanation of benefits preferred
• Excellent communication skills with both the team and patients
• Proficient with Microsoft Office products and working with dental software, Dentrix experience strongly preferred

Benefits

As a valued team member, you’ll enjoy a rewarding career with growth opportunities and a comprehensive benefits package. Benefits for full-time Patient Coordinators include:

• Medical, Dental, and Vision Insurance
• Life Insurance, Short-Term and Long-Term Disability Insurance
• Flexible Spending Accounts
• Wellness Program
• Paid Time Off and Paid Holidays
• Employee Referral Program Bonuses
• Quarterly Bonus Opportunities
• 401k
• Career Growth Opportunities

An equal opportunity employer and an advocate for diversity and inclusion

Hourly rate $21—$22 USD

We take great pride in helping our communities be healthier, feel better, and smile with confidence. Daily, we are driven by our vision to provide an elite patient experience tailored to their needs to receive the best care possible.

Not only do our team members find it rewarding to help patients be healthier, but they also enjoy being part of an organization that supports their growth. Our commitment to professional development and promoting internally when appropriate allows for tremendous career opportunities.