Patient Coordinator

Elite-Dental-Partners; Southfield (MI); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k

Paid Time Off

Job summary

Elite-Dental-Partners in the United States is seeking a Patient Coordinator to join our team. You will greet patients, collect their information, verify insurance, and manage the appointment schedule while answering questions about insurance and financial arrangements.

The role requires a high school diploma and 2+ years in dental/medical customer service, with Dentrix experience preferred. We offer competitive hourly pay and a comprehensive benefits package.

Qualifications

• Excellent communication with patients and team
• Experience in dental/medical customer service
• Familiarity with insurance and benefits explanations
• Proficient with Microsoft Office and dental software like Dentrix

Responsibilities

• Greet patients and families
• Collect and verify patient information and insurance
• Manage daily schedule and future appointments
• Confirm appointments and update as needed
• Explain insurance/billing questions
• Process payments and balance deposits

Skills

Communication

Team collaboration

Customer service

Microsoft Office

Dental software (Dentrix)

Education

High school diploma

Healthcare/business coursework

Tools

Dentrix

Job description

A team that is aligned and patient-focused creates a great environment for patients, and for you as a member of the team. This is what we strive to be and who we want to join us in providing the best care possible for patients to help our communities be healthier, feel better, and smile with confidence.

Our team is seeking aPatient Coordinatorthat shares our passion for patient care and education, as well as creating a welcoming environment.

Responsibilities

• Greet patients and their families making them feel welcome in the practice
• Gather patient information, create their files, and verify insurance eligibility
• Maintain a productive schedule for the day and schedule future appointments
• Confirm patient appointments and update the schedule as needed
• Answer patient questions about insurance and financial arrangements
• Collect and post payments from patients and insurance companies
• Balance nightly deposits and complete credit card processing

Qualifications

• High school diploma required, a degree or additional education in a business or healthcare discipline preferred
• Minimum of two (2) years’ experience in a dental, medical, healthcare, or customer service environment
• Knowledge of dental insurance and explanation of benefits preferred
• Excellent communication skills with both the team and patients
• Proficient with Microsoft Office products and working with dental software, Dentrix experience strongly preferred

As a valued team member, you’ll enjoy a rewarding career with growth opportunities and a comprehensive benefits package. Benefits for full‑time Patient Coordinators include:

• Medical, Dental, and Vision Insurance
• Life Insurance, Short‑Term and Long‑Term Disability Insurance
• Flexible Spending Accounts
• Wellness Program
• Paid Time Off and Paid Holidays
• Quarterly Bonus Opportunities
• 401k

An equal opportunity employer and an advocate for diversity and inclusion

Hourly rate

$20 - $24 USD

We take great pride in helping our communities be healthier, feel better, and smile with confidence. Daily, we are driven by our vision to provide an elite patient experience tailored to their needs to receive the best care possible.

Not only do our team members find it rewarding to help patients be healthier, but they also enjoy being part of an organization that supports their growth. Our commitment to professional development and promoting internally when appropriate allows for tremendous career opportunities.