Dental Scheduling & Treatment Coordination Lead

Children's Dental Specialists & Adult Dentistry - Warren; Warren Township (NJ); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid Time Off (PTO)

Paid holidays

401(k) options

Job summary

Children's Dental Specialists & Adult Dentistry is seeking a Dental Scheduling & Treatment Coordinator to join our Warren/Chester, NJ team. You’ll manage provider/hygiene schedules, present treatment plans, verify insurance, and support families through the care journey.

Ideal candidates bring dental front office experience, strong communication, and a focus on efficient workflows. Hybrid pediatric/general multi-specialty exposure is a plus; Curve Dental experience is preferred.

Qualifications

• Previous dental front office, scheduling, or treatment coordination experience preferred.
• Understanding of dental scheduling, insurance verification, and patient coordination.
• Experience presenting treatment plans and discussing financial arrangements.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Solutions-oriented and able to work independently.
• Dep`endable, professional, and team-focused.
• Experience in pediatric dentistry, orthodontics, or multi-specialty practices is a plus.
• Experience using Curve Dental software is preferred.
• Recent graduates with relevant dental office experience are encouraged to apply.

Responsibilities

• Manage and optimize provider and hygiene schedules to maximize productivity and patient access.
• Schedule new and existing patients while maintaining an efficient daily flow.
• Present treatment plans and review financial options with patients and parents.
• Follow up on unscheduled and pending treatment to support case acceptance.
• Coordinate pediatric, general dentistry, and specialty appointments.
• Verify insurance information and help patients understand their benefits and coverage.
• Monitor schedule openings, cancellations, and opportunities to improve patient access.
• Answer incoming calls and provide outstanding customer service.
• Confirm appointments and assist with recall and reactivation efforts.
• Collect patient balances and discuss financial arrangements professionally.
• Maintain accurate patient records and documentation.
• Collaborate with doctors, clinical team, and office leadership.
• Identify opportunities to improve scheduling efficiency and patient experience.

Skills

Dental front office experience

Scheduling expertise

Insurance verification

Treatment coordination

Treatment plan presentation

Financial discussions with patients

Strong communication skills

Organization and detail orientation

Multitasking in fast-paced env

Independence & team focus

Pediatric dentistry/ortho experience a

Curve Dental software

Tools

Curve Dental

Job description

Children's Dental Specialists & Adult Dentistry is seeking a Dental Scheduling & Treatment Coordinator to join our Warren/Chester, NJ team. You’ll manage provider/hygiene schedules, present treatment plans, verify insurance, and support families through the care journey.

Ideal candidates bring dental front office experience, strong communication, and a focus on efficient workflows. Hybrid pediatric/general multi-specialty exposure is a plus; Curve Dental experience is preferred.