Patient-Driven Dental Scheduling & Treatment Coordinator

Dental Serenity; New York (NY); On-site; USD 41,328 - 44,083; Full time

Benefits offered by this job

Paid time off

Competitive benefits package

Opportunity to grow with the practice

Job summary

Dental Serenity in Manhattan, New York is seeking a full-time Scheduling & Treatment Coordinator to manage patient flow, present treatment plans and financial options, and support case acceptance. You will ensure smooth operations, verify insurance benefits, and maintain a welcoming, high-quality patient experience.

The role requires general dentistry experience, strong communication and organizational skills, and a team-oriented attitude.

Qualifications

• General dentistry experience is required.
• Experience presenting treatment plans and achieving case acceptance.
• Strong communication and organizational skills are essential.
• Professional, positive, dependable and team-oriented attitude.
• Comfortable discussing finances and collecting payments.
• Able to multitask in a busy dental environment.
• Willing to learn and contribute to practice growth.

Responsibilities

• Manage the schedule and maintain productive patient flow.
• Present treatment plans and financial options.
• Follow up with patients regarding pending treatment.
• Support case acceptance and practice growth.
• Verify insurance benefits and clearly communicate coverage.
• Answer phones, schedule appointments, and provide excellent customer service.
• Collect patient payments and discuss financial arrangements.
• Build positive relationships with patients and team members.
• Help create a welcoming, organized, and high-quality patient experience.

Skills

General dentistry experience

Treatment presentation and case accept

Strong communication

Organizational skills

Finance discussions

Multitasking in busy dental env

Willingness to learn & growth

Job description

Dental Serenity in Manhattan, New York is seeking a full-time Scheduling & Treatment Coordinator to manage patient flow, present treatment plans and financial options, and support case acceptance. You will ensure smooth operations, verify insurance benefits, and maintain a welcoming, high-quality patient experience.

The role requires general dentistry experience, strong communication and organizational skills, and a team-oriented attitude.