Pediatric Dental Treatment Coordinator | Patient Experience

Sweet Tooth Pediatric Dentistry; Millburn (NJ); On-site; USD 40,000 - 65,000; Full time

Job summary

Sweet Tooth Pediatric Dentistry in Millburn, NJ is seeking a Dental Treatment Coordinator who is passionate about pediatric dental care and improving the patient experience. You will help coordinate scheduling, liaise with families, and support treatment planning in a friendly, caring environment.

You will work closely with our dental team to streamline patient care, discuss treatment options with parents, handle billing inquiries with professionalism, and ensure compliance with HIPAA and other

Qualifications

• Experience as a Dental Treatment Coordinator or in a dental office preferred.
• Excellent customer service and communication skills.
• Strong organizational abilities to manage multiple tasks.
• Clear and compassionate patient interactions.
• Knowledge of dental terminology and treatment coordination processes.
• Understanding HIPAA, OSHA and healthcare regulations.
• Professionalism and discretion when handling sensitive information.

Responsibilities

• Greet patients and serve as the director of first impressions for the clinic.
• Coordinate and schedule appointments and confirm upcoming appointments to reduce no-shows.
• Discuss treatment plans with parents, explaining necessity and benefits.
• Collaborate with the dental care team to streamline patient care and optimize schedules.
• Handle billing and payment processing, ensuring accurate transactions and addressing questions.
• Facilitate communication between patients, families, and dental professionals to ensure effective outcomes.
• Provide empathetic support and guidance to patients and families to make their care experience positive.

Skills

Customer service

Communication skills

Organizational skills

HIPAA compliance understanding

Problem-solving

Discretion

Job description

Sweet Tooth Pediatric Dentistry in Millburn, NJ is seeking a Dental Treatment Coordinator who is passionate about pediatric dental care and improving the patient experience. You will help coordinate scheduling, liaise with families, and support treatment planning in a friendly, caring environment.

You will work closely with our dental team to streamline patient care, discuss treatment options with parents, handle billing inquiries with professionalism, and ensure compliance with HIPAA and other