Dental Scheduling Specialist | Patient Experience & Ops

Corey + Then Dental Implants, Periodontics, Oral Surgery; South Portland (ME); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Competitive Pay

Bonus Potential

Annual Merit Reviews

Paid Time Off

401(k) with up to 4% Company Match

Medical, Dental, and Vision Insurance

Virtual Care Benefits

Health Savings Account (HSA) with HDHP

Basic and Supplemental Life Insurance

Short-Term and Long-Term Disability

Employee Assistance Program (EAP)

BLS/CPR Certification

Career Growth Opportunities into Clin­

National Employee Discounts andRewards

Job summary

Corey+Then Dental Implants, Periodontics, Oral Surgery in South Portland, ME is seeking a Scheduling Coordinator to create a seamless patient experience from first contact to treatment completion. The role emphasizes organization, communication, and superior customer service in a fast-paced office.

Previous dental or oral surgery experience is a plus, but training is available for the right candidate. This is a full-time, in-office position with opportunities for growth into clinical or

Qualifications

• High school diploma or equivalent required.
• Minimum one year of customer service experience required.
• Dental or oral surgery experience preferred, but not required.

Responsibilities

• Provide concierge-level customer service to patients, referring offices, and team members in person, by phone, and through electronic communication.
• Welcome patients and visitors with professionalism and warmth.
• Answer incoming calls promptly and courteously.
• Schedule appointments efficiently to maximize patient satisfaction and provider availability.
• Prepare daily provider schedules.
• Prepare and maintain patient charts and documentation.
• Coordinate patient flow to minimize wait times and improve the patient experience.
• Assist patients with questions and scheduling needs.
• Maintain a clean, organized, and professional reception area.
• Build and maintain strong relationships with referring offices.
• Ensure compliance with HIPAA and patient confidentiality standards.
• Perform additional administrative duties as assigned.

Skills

Customer service

Communication

Organization

Attention to detail

Multitasking

Typing

Filing

Time management

Education

High school diploma

Job description

Corey+Then Dental Implants, Periodontics, Oral Surgery in South Portland, ME is seeking a Scheduling Coordinator to create a seamless patient experience from first contact to treatment completion. The role emphasizes organization, communication, and superior customer service in a fast-paced office.

Previous dental or oral surgery experience is a plus, but training is available for the right candidate. This is a full-time, in-office position with opportunities for growth into clinical or