Dental Scheduling Coordinator - Full-Time with Benefits

National Dentex; Rochester Hills (MI); On-site; USD 32,000 - 46,000; Full time

Job summary

National Dentex is seeking a Scheduling Clerk in Rochester Hills, MI. The role involves scheduling oral health cases, data entry, and coordinating with dental offices.

Regular hours are 9:00 AM to 5:00 PM, Monday through Friday, with full-time benefits including health, dental, vision, and 401K, plus tuition reimbursement. Responsibilities include entering prescription information, scheduling cases, handling billing and invoicing, answering calls, and shipping preparation.

Qualifications

• High school diploma or equivalent required.
• Demonstrated relevant employment experience may be considered in lieu of education.
• Dental office experience preferred.
• Dental terminology knowledge preferred.
• Billing experience preferred.
• Working knowledge of Microsoft Office required.

Responsibilities

• Enter prescription information via Data Entry to schedule cases.
• Perform the scheduling function for each case received.
• Enter demographics and customer information.
• Print preference notes matching to case.
• Responsible for billing and invoicing all finished cases and will sort and attach.
• Assist with answering incoming calls.
• Make outgoing calls to customer’s offices.
• Respond to all inquiries from customer’s offices.
• Unpacking and sanitizing new work as needed following instruction which includes wearing protective gear.
• Sorts and attaches doctor prescriptions.
• Responsible for properly packing all completed cases.
• Responsible for verifying and properly consolidating all cases to prepare for shipping.
• Responsible for utilizing UPS and FedEx software and properly maintaining database integrity and account naming procedures.
• Disburse cases for local drivers.
• Maintain proper level of assembled shipping boxes.
• All other jobs as assigned.

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

National Dentex is seeking a Scheduling Clerk in Rochester Hills, MI. The role involves scheduling oral health cases, data entry, and coordinating with dental offices.

Regular hours are 9:00 AM to 5:00 PM, Monday through Friday, with full-time benefits including health, dental, vision, and 401K, plus tuition reimbursement. Responsibilities include entering prescription information, scheduling cases, handling billing and invoicing, answering calls, and shipping preparation.