Precision Shipping & Receiving Specialist - Dental Lab

National Dentex, LLC; Rochester Hills (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Paid holidays, vacation and sick time

401K with company contribution

Tuition reimbursement

Job summary

National Dentex, LLC in Rochester Hills, MI is seeking a Shipping & Receiving Specialist. The role handles data entry for case scheduling, demographics, and billing, and supports customer communications in a fast-paced dental lab environment.

Regular hours are 9:00 AM–5:00 PM, Monday to Friday, with full-time benefits including health and 401K. The position requires attention to detail, effective communication, and MS Office proficiency.

Qualifications

• High school diploma or equivalent required or better.
• Demonstrated relevant employment experience may be considered in lieu of education.
• Dental office experience preferred.
• Dental terminology knowledge preferred.
• Billing experience preferred.
• Working knowledge of Microsoft Office required.

Responsibilities

• Enter prescription information via Data Entry to schedule cases.
• Schedule each case received and enter demographics and customer information.
• Print preference notes matching to case.
• Bill and invoice all finished cases; sort and attach documents.
• Assist with answering incoming calls and make outgoing calls to customers.
• Respond to inquiries from customer offices.
• Unpack and sanitize new work following instructions and PPE.
• Sort and attach doctor prescriptions and properly pack completed cases.
• Verify and consolidate all cases to prepare for shipping; use UPS/FedEx software.
• Disburse cases for local drivers and maintain packing supplies.
• All other tasks as assigned.

Skills

Attention to detail

Data entry

Microsoft Office

Communication skills

Education

High school diploma or equivalent

Tools

UPS/FedEx software

Microsoft Office

Job description

National Dentex, LLC in Rochester Hills, MI is seeking a Shipping & Receiving Specialist. The role handles data entry for case scheduling, demographics, and billing, and supports customer communications in a fast-paced dental lab environment.

Regular hours are 9:00 AM–5:00 PM, Monday to Friday, with full-time benefits including health and 401K. The position requires attention to detail, effective communication, and MS Office proficiency.