On-Site Case Intake & Packaging Clerk — Full-Time, Benefits

National Dentex, LLC; Rochester Hills (MI); On-site; USD 22,000 - 28,000; Full time

Job summary

National Dentex, LLC is seeking an entry-level Case Intake & Packaging Clerk in Rochester Hills, MI. This full-time, on-site role supports shipping and receiving operations, with duties spanning case intake, packaging, billing, and customer communications.

The position offers comprehensive benefits and a regular schedule from 8:00 AM to 4:30 PM, Monday through Friday. Candidates should be detail-oriented, able to read and write English, and comfortable using Microsoft Office software.

Qualifications

• Must be able to read, write, speak and understand English.
• Strong attention to detail.

Responsibilities

• Receive cases through local delivery driver or national carrier.
• Disinfect and organize case contents for data entry.
• Package, bill, and invoice all finished cases.
• Assist with answering incoming calls.
• Make outgoing calls to customers' offices.
• Respond to inquiries from customers' offices.
• Unpack and sanitize new work following instructions with protective gear.
• Sort doctor prescriptions.
• Properly pack all completed cases.
• Verify and consolidate all cases to prepare for shipping.
• Use UPS and FedEx software; maintain database integrity and naming procedures.
• Disburse cases for local drivers.
• Maintain shipping box inventory.
• All other jobs as assigned.

Skills

English proficiency

Attention to detail

Microsoft Office

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

National Dentex, LLC is seeking an entry-level Case Intake & Packaging Clerk in Rochester Hills, MI. This full-time, on-site role supports shipping and receiving operations, with duties spanning case intake, packaging, billing, and customer communications.

The position offers comprehensive benefits and a regular schedule from 8:00 AM to 4:30 PM, Monday through Friday. Candidates should be detail-oriented, able to read and write English, and comfortable using Microsoft Office software.