Dental Scheduler

American Dental Companies; Hayward (CA); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

ADC Standard Benefits Package

Job summary

Cosmetic Dentistry of Hayward in Hayward, CA is seeking an organized Dental Scheduler to join our team. You will be the primary point of contact for patient scheduling, coordinating appointments across doctors and hygienists, and helping keep daily workflows efficient.

The ideal candidate brings dental front-office experience, excellent communication, strong organization, and the ability to multitask in a fast-paced environment.

Qualifications

• Prior experience in dental scheduling and front-office operations.
• Exceptional interpersonal and communication skills.
• Strong organizational skills with keen attention to detail.
• Ability to multitask and thrive in a fast-paced environment.
• High team-spirit with a reliable, positive attitude.

Responsibilities

• Patient Scheduling: Efficiently manage daily schedules to optimize doctor and hygiene production and meet target practice goals.
• Call Management: Promptly answer incoming phone calls with professionalism and a welcoming demeanor.
• Financial Services: Collect patient balances and co-pays at checkout or over the phone.
• Insurance Coordination: Verify and check dental insurance coverage, benefits, and eligibility prior to patient appointments.
• Patient Communication: Confirm upcoming appointments, follow up on unscheduled treatment, and keep the daily appointment flow structured and timely.

Skills

Dental scheduling

Front-office operations

Interpersonal skills

Organizational skills

Multitasking

Job description

Position Title: Dental Scheduler

Practice Name: Cosmetic Dentistry of Hayward

Employment Category: Full-Time

Schedule: Monday, Tuesday, Thursday & Friday | 9:00 AM – 7:00 PM

Compensation: $29.00 – $38.00 / hour (Hourly)

Benefits:

ADC Standard Benefits Package

About Our Office

At Cosmetic Dentistry of Hayward, we pride ourselves on providing exceptional, high-quality care in a collaborative and patient-centered environment. Operating with 5 operatories and a modern, high-energy setup, our clinical and administrative operations are driven by a cohesive team consisting of 3 front desk members, 3 back-office team members, and 3 providers. We are dedicated to creating a welcoming atmosphere for both our team and our patients.

Position Overview

We are seeking an organized, driven, and personable Scheduler to join our team. In this vital role, you will be the primary point of contact for patient scheduling, ensuring our daily goals are met while maintaining seamless communication between patients and clinical staff.

Key Responsibilities:

• Patient Scheduling: Efficiently manage daily schedules to optimize doctor and hygiene production and meet target practice goals.
• Call Management: Promptly answer incoming phone calls with professionalism and a welcoming demeanor.
• Financial Services: Collect patient balances and co-pays at checkout or over the phone.
• Insurance Coordination: Verify and check dental insurance coverage, benefits, and eligibility prior to patient appointments.
• Patient Communication: Confirm upcoming appointments, follow up on unscheduled treatment, and keep the daily appointment flow structured and timely.

Qualifications:

Required:

• Prior experience in dental scheduling and front-office operations.
• Exceptional interpersonal and communication skills.
• Strong organizational skills with keen attention to detail.
• Ability to multitask and thrive in a fast-paced environment.
• High team-spirit with a reliable, positive attitude.

Preferred:

• Bilingual in Spanish is a strong plus.